SoBol Melville

Ordered 2 açaí bowls at 11am on a Monday; store opens at 7am…somehow it’s justifiable that the $26 acai bowls (I ordered 2) are frozen and crunchy. All you can taste is the ice 🙃🙃🙃 Turns out the bowls I bought were made yesterday (Sunday). What an expensive disappointment. Take your chances with this location. Wish I had better feedback to leave. The staff is just doing their job. Management/owner needs to get a grip on how to run a business 🙃

Update** because I hate leaving bad reviews based on one bad moment.. I’ve ordered again and did not have the issue. Their smoothies are still delicious when I don’t feel like making them myself. Although I am still perplexed by the order below I still recommend them! I usually enjoy this place but today on DD, I got a bland coconut smoothie instead of the chocolate cacao cookie butter smoothie I ordered. That’s a huge difference.. I don’t even like coconut. Thank god DD handles all issues themselves so I got my money back but I hope this does not occur again. It’s not like I received a note stating they were unable to make the smoothie I requested for whatever reason so I have no idea what happened.

i ordered the acai waffle combo. when i got it it was horrible it looked like they just threw everything in the box and get it done with it. wffle was extremely frozen not even able to east it. i have order fron the sobol in huntington village and presentation and freshness 10 times better than this place. would never go back to this place. plus i ordered online and still waitied 30minutes more to get my order.

Looking forward to my favorite bowl for a treat after shopping only to find out they didn't have change for a $100 bill. Also wasn't helpful in the situation so no bowl for Sobol!

Place smelled bad inside, like cleaning agents or something. The bowl was watery, didn’t look anything like the photo, and was not very good at all. And I’m a huge acai bowl fan; this place was disappointing as I am hoping to find a good bowl in the area