Shawarmar

This was the worst customer service experience I have encountered. I ordered a meal and specifically requested no onions; however, my food was served with onions. While I initially attempted to overlook this and remove them myself, additional issues arose. The food was cold, and my hot mint tea was served without a lid, creating a potential safety hazard, as it could have easily spilled and caused burns. At no point during the ordering process was I informed that the beverage would be served without a lid. Unfortunately, this was only the beginning. When I opened my gyro to remove the onions, I discovered a piece of plastic inside the food, which is completely unacceptable and raises serious concerns about food safety.

Showed up around 7:40, no menu in sight just a confusing drive-thru. Ordered the Shawarma deluxe and a bowl with an upgrade with just falafels as pits & humus was not avb.. Chicken in shawarma was dry and stale, coldest shawarma i have ever tasted.they give you fountain drink instead of the cans, which was bitter and undrinkable. Tried to get a refund but they had already shut down at 8:10ish.. Whole meal went in the trash. Worst food ever.. Owner should apologize and refund the order.. Not recommended at all!

Loved the falafel, they are small and soft inside almost like chicken nuggets. Pita didnt seem super fresh but it was warm. Baklava was also good, maybe a little dry, but overall for the price I was very satisfied.

We ordered a shawarma for lunch and received two super cool shawarmas where the bread is sticking to the wrap. And the chicken is so cold where we found two bones which came as bonus. We asked for refund and he said we’ll replace it with another order. The guy looks so lazy and sleepy.

Me and my wife loved their Arabic chicken shawarma and falafel wrap. The Arabic chicken shawarma stands out to me here in the US because it reminds me of the ones made in Saudi Arabia. Quality was very good and the man working there was very nice and replied to my Salams(Islamic greeting). Next time I’m in KC I’ll definitely be coming back again.