Shangri-La Restaurant

Service is fantastic I haven’t met a single person who didn’t deserve a tip BUT the food is completely unsatisfactory the last two times Ive ordered takeout there have been tiny insects in my food, my Bok Choy had a gnat or what looked like a small fly in the broth and my steamed riced had a tiny insect in it I almost didn’t see it. If you’re like me and want to eat your food without having to inspect every bite I wouldn’t recommend, the first time I just thought “you know mistakes happen.” But this is the second time I’ve found an insect in my food. Again the staff 10/10! But the sanitation is very poor.

My family and I have been eating at Shangri-La for almost 20 years now. They are a delightful family-owned restaurant with excellent customer service. The servers are sensitive to our food allergy needs (we are gluten-free). We love the owners!

Shangri-La is one of those old favorites, nothing changes and their food and service is consistently good. Three of us each ordered the dinner combo meals, which includes egg roll, crab rangoon, cup of soup, and chicken wing, plus an entree. We had orange chicken, chicken and broccoli, and sesame chicken. The meat is tender and cooked perfectly. Each sauce is delicious. Service is excellent, our soup came out within minutes of ordering - and food kept coming. Our server was very attentive, professional, and personable. Great place to go when you want some Chinese comfort food.

I accidentally ordered from this location. We always go to the East location. I wish I would have just cancelled the order. The food was loaded with grease, like it was already cooked for hours, we were only an extra ten minutes from the other location. So, this wasn’t the reasoning for the poor quality of food. The chicken was the same way, tasted like it wasn’t even cooked to order. Needless to say, we didn’t even finish dinner. Never again. I will ensure I have the correct location next time.

I went in for lunch and got sat immediately. It was sort of busy, but we were greeted immediately. Our server was very kind and she made suggestions and recommendations. The food was very fairly priced for lunch. We had egg drop soup and sweet and sour soup to start off. I had the Chicken Fried Rice and my friend had the General Tso’s Chicken. Everything was delicious and food came out quick! I’ll be back, would recommend!