Shake Shack Mall in Columbia

Columbia, MD · Hamburger restaurant

Rating
4.3/5
★★★★☆ 4.3
Reviews
20
Rank in Columbia
#115
of 279 restaurants
City Percentile
51%
rating percentile
Address
Shake Shack Mall in Columbia, 10300 Little Patuxent Pkwy, Columbia, MD 21044
Phone
(443) 545-7863
Website
www.shakeshack.com/location/mall-in-columbia-md?utm_source=google&utm_medium=listing
Status
Closed · Opens 10:30 AM

Shake Shack Mall in Columbia is a restaurant located in Columbia, MD. It is one of 279 restaurants listed in Columbia. Its 4.3-star rating matches the Columbia city average of 4.2 stars. There are 10 photos associated with this location.

About Shake Shack Mall in Columbia

Shake Shack serves elevated versions of American classics using only the best ingredients. It’s known for its delicious made-to-order Angus beef burgers, crispy chicken, hand-spun milkshakes, house-made lemonades, beer, wine, and more. With its... More

Hours

Friday10 AM–11 PM

Customer Reviews

★★★★★ 5.0 Kyle Bradshaw · Dec 2025

From Vancouver Canada. Soooo jealous we don't have Shake shack. It was the best fast food burger I ever had. Tops a lot of fancy burger places too. Everthing meshed well together. Everything. Service, speed, taste. Ate alone in my car saying MMMM after every bite. Well done. BRING SHAKE SHACK TO VANCOUVER!

★★☆☆☆ 2.0 Katharina Soto · Oct 2025

Wow, I have not been so disappointed in a location in so long. This place is a disaster. Literally no one manning the counter, totally backed up using the stupid kiosks to order. The people that are supposed to bring your dine-in order just call your name a couple of times and then disregard the order all together (there are people, including me,that were sitting outside with our number just waiting for our food). It took literally FOREVER to get the order finished, I’m talking like 25 mins or more (this is not they type of establishment, if I wanted to wait 25 mins I would’ve gone to a restaurant). The cleanliness of the kitchen was gross. Staff members were wearing cloves but than processed to touch everything with their gloves and then handle food. I will never revisit this location.

★★☆☆☆ 2.0 John Best · Sep 2025

AI restaurant. No human to take your order so you take extra time to navigate the menu on screen. Card only transactions. No cash. Expect to wait 15 minutes to order if there are several people ahead of you; depending on their ability to navigate the screen. Burgers are very good. Fries will not be served hot, slightly warm at best. But the price is still two and a half$.

★★★★★ 5.0 Marcia · Mar 2025

Order from kiosk terminal Mushroom burger, fries, Shake. All fresh, great temperature... delicious. The server was kind and kept the dining area clean. Good atmosphere, can get crowded-but has some outside seating too. Next to the movie theater is a plus with parking.

★★★★☆ 4.0 Robin Ripley · Dec 2025

The avocado bacon burger was very good. The fries were so-so without sauce, okay with ketchup. The cheese sauce for the cheese fries tasted very artificial, but we ordered it on the side so we were able to use ketchup for dipping instead. My son reported that the chicken nuggets were also good. The strawberry lemonade was VERY sweet. Ordering is done purely by kiosk, but customizing orders was easy enough.

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom ✓ Wheelchair Accessible Seating ✓ Assistive Hearing Loop

Services

Hamburger restaurantAmerican restaurantCatererChicken restaurantDessert restaurantFast food restaurantLunch restaurantTakeout RestaurantRestaurantSandwich shop

Top Restaurants in Columbia

NameRatingReviews
Sigma Accountants LLC★★★★★ 5.020 reviews
AppleCore's Bake Shoppe★★★★★ 4.920 reviews
Mahana Fresh★★★★★ 4.920 reviews
Chadol Korean BBQ★★★★★ 4.920 reviews
Boxcar Coffee Company★★★★★ 4.920 reviews
Icing On The Cake Maryland★★★★★ 4.920 reviews
bon fresco★★★★★ 4.820 reviews
The Meadows Original Frozen Custard★★★★★ 4.820 reviews
Qaffee House Food Truck★★★★★ 4.820 reviews
EL SABOR CHAPIN★★★★★ 4.820 reviews

This listing is informational. Contact the business directly to verify credentials, services, and availability.