Shake Shack Coral Gables

Our cashier, David, was professional, engaging, and frankly gave exceptional service. The food was delicious, especially the burgers, yum! The atmosphere was also very nice with other families and young people enjoying a night out at Shake Shack.

The food and service was good, however the restaurant allows dogs inside the restaurant. These are not service animals. The dogs were actively eating ice cream slurping it all over the floor. In addition they got on top of the seats. It is against the health code in the state of Florida To allow dogs where food is being prepared or people are eating. Dogs are only allowed outdoors at restaurants. I brought this to the attention of one of the employees and he said that the restaurant allows dogs. I love and have owned dogs, but I’ve never taken one inside of a restaurant. That is because I’m considerate of others. Apparently this restaurant doesn’t consider those of us would prefer to eat in a healthy environment.

New to this burger joint , you wish this place was the best representation of all locations. Its got a area for the kids to stay active and entertained with games and clean wipes for those games! How thoughtful! But the food and self service is very well done will be coming back when the Korean chicken sandwich is available. They put mayo in the sandwich so let them know if you want it to not be on the sandwich. Its more pricier on the side of burgers but if you enjoy a good burger once in a while trust me just stick to this place.

🫶🏾The BEST SHAKE SHACK IN TOWN!✨ I've been coming here since 2020 when I came to UM. The food has never disappointed me at all! Never had a stomach ache or anything and it always taste good. Love this location! One worker who stands out among the many is lady named Chereka…but she WORKS!!! You can see it in her work ethic; always greets me, always smiles, always make sure I have everything I need 🙌🏽. She runs this place! Its also her B-day and I hope her work place recognizes her. She is the true definition of good work ethic! Everyone loves her warm-inviting attitude! Thank you Chereka!❤️

The service was outstanding everyone so cheerful and helpful. I got a refill without having to get up and they picked up my tray ☺️. People forget how important is customer service but Shake Shack hasn’t. Thank you for an exceptional experience ☺️