Scooter's Coffee

Scooter's is my go-to coffee. I was so disappointed in this location. I order a 16oz matcha latte with strawberry. When I reviewed my drink, the cup had so much ice I couldn't get my straw in. And once the foam settled the liquid in my drink only filled half the cup. I was so disappointed to only get about 4oz matcha.

Is leave lower than 1 star if it was possible. Was travelling and Drove through on Feb 22 ordered a single cup of coffee. The attendant charged me $47.13. When I told him it was the wrong amount he told me there was nothing he could do because there system doesn't allow them to correct errors. I asked to speak to the manager and a young lady who said she had just been hired and it was basically her second day and again there wasn't anything they could do without reaching out to corporate. They did not have a number for me to call but she promised me she would reach out to them and get back to me the next day. It's been 4 days and no call. I tried to look up a customer service number for Scooters but they just push you to their website which has a crappy unhelpful system. I tried to call

I really don't review places because honestly mistakes happen but over the past few months ive become increasingly frustrating with my experience at this scooters. This location is very close to where I work so I can stop on my way home but nearly everytime ive gone my order is messed up in some way. Today which really pushed me to make this review, my husband ordered ahead and when we got my drink it didnt have whip like it should've, easy fix, I annoyed my husband to get it fixed and he did, then I finally tried my drink after the 10 ish minutes home and its wrong. I tasted banana instantly and as someone who despises the taste of banana, I knew thats what it was but I had my husband taste it too. I just got off work and made it home and frankly dont have the time to go back out to get i

They can NEVER make their drinks right. I worked at a different Scooters and I've never once tasted any difference in any of the carmelicious' I made. But everytime I order here they seem to just do whatever recipes they want and hope for the best. It NEVER tastes right. And it's annoying because I've spent a lot of money at this place just for the worst tasting drinks to be given to me.

I would give it five stars but this new girl was slow and ruined my food. I even saw her drop my everything bagel on the door of my car and hand it to me. Please talk with her, I know your other staff is better then this