Sarku Japan Teriyaki & Sushi Express

Freeport, NY · Japanese restaurant

Rating
4.1/5
★★★★☆ 4.1
Reviews
20
Rank in Freeport
#74
of 152 restaurants
City Percentile
33%
rating percentile
Address
Sarku Japan Teriyaki & Sushi Express, 129 W Sunrise Hwy, Freeport, NY 11520
Phone
(516) 771-7011
Website
www.sarkujapan.com
Status
Closed · Opens 11:30 AM

Sarku Japan Teriyaki & Sushi Express is a restaurant located in Freeport, NY. It is one of 152 restaurants listed in Freeport. Its 4.1-star rating is slightly below the Freeport city average of 4.3 stars. There are 10 photos associated with this location.

About Sarku Japan Teriyaki & Sushi Express

Featuring made-to-order teriyaki and sushi, Sarku Japan is the largest and most successful Japanese Quick Service Restaurant (QSR) operator in the United States. We delight over 20 million customers annually at more than 200 locations nationwide.

Hours

Saturday11 AM–9 PM

Customer Reviews

★★★☆☆ 3.0 Jessica Fernandez · Nov 2025

From the time I place the order and got my order it was fine. Normally there would be siracha sauce next to the soda station. I asked the workers if they have siracha hot sauce. It looks like they are scared of their boss because they didn’t want to ask him. ANDY behind the line was horrible . I kept saying “excuse me “loud so I could request siracha sauce. He caught a bad attitude and he said 50 cents when I just spent $54. He barely put any sauce but whatever. Why are you hiding hot sauce behind the line? Not good freeport SARKU.

★☆☆☆☆ 1.0 Tomas Leong · Feb 2026

The worst place I’ve been. Just because of the deal the staff made me come back 3 times just to do it online. So I had to call my daughter and she did the order online. My point is whenever we go to Green Acres to order from them they’re so accommodating unlike here at Freeport. They don’t even have plates and no napkins. How can you recommend such place very poor customer service and they’re not friendly at all. They don’t have the manners on how to deal with the publIc. Never ever again to be back at SARKU FREEFORT. The worst ever 👎👎👎👎👎👎👎👎

★☆☆☆☆ 1.0 Polina Pearl · Dec 2025

They give such little food! Very disappointing! Please see photo! Especially for buy-one get one they make two meals out of one…. That they advertise…

★★★☆☆ 3.0 Stephen “Emeli Business Consulting” Emeli · Aug 2021

The boxes were good. I ordered beef with white rice and fried rice. The sushi has tasted fresher and better then the ones I had this visit. The dumplings were also dry this time. The have also been better. I'll give them a pass on this visit. Till we meet again.

★☆☆☆☆ 1.0 Helen Proffes · Aug 2023

IF I COULD GIVE A MINUS FIVE STARS I WOULD This is not my first time eating at this restaurant chain put it now maybe my last. I just spent $15.40 for 8 shreds of hot fresh cooked chicken to be thrown on top of ice cold fried rice and way overcooked vegetables that had no taste. The chicken dumplings after one bite made me sick to my stomach. It was cold in the middle and tasted foul. I am so disappointed I can't even express. On top of that there fountain soda machine don't work and the guy says they won't be fixing it. Only selling can soda. This place should be shut down before someone gets really I'll or dies. Seriously All I did was pick the chicken out of it it was the only edible thing

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom ✓ Wheelchair Accessible Seating

Services

Japanese restaurantFast food restaurantRestaurantSushi restaurantTeppanyaki restaurant

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This listing is informational. Contact the business directly to verify credentials, services, and availability.