Rita's Italian Ice & Frozen Custard

Grand Rapids, MI · Ice cream shop

Rating
4.0/5
★★★★☆ 4.0
Reviews
20
Rank in Grand Rapids
#176
of 775 restaurants
City Percentile
51%
rating percentile
Address
Rita's Italian Ice & Frozen Custard, 2457 Burton St SE, Grand Rapids, MI 49546
Phone
(616) 284-8654
Website
www.ritasice.com/location/ritas-of-east-grand-rapids-mi
Status
Opens soon · 12 PM

Rita's Italian Ice & Frozen Custard is a restaurant located in Grand Rapids, MI. It is one of 775 restaurants listed in Grand Rapids. Its 4.0-star rating is slightly below the Grand Rapids city average of 4.3 stars. There are 10 photos associated with this location.

About Rita's Italian Ice & Frozen Custard

Rita’s Italian Ice & Frozen Custard is the largest Italian Ice concept in the nation, currently operating in 31 states with over 600 shops. Our popular chain offers a variety of frozen treats including its famous Italian Ice, made fresh daily, Frozen... More

Hours

Saturday12 PM–9 PM
Sunday12 PM–9 PM
Monday12 PM–9 PM
Tuesday12 PM–9 PM
Wednesday12 PM–9 PM
Thursday12 PM–9 PM
Friday12 PM–9 PM

Customer Reviews

★★★★☆ 4.0 Bill Cleveland · Jul 2025

Rita’s Italian Ice & Frozen Custard on Burton recently opened. It is pleasant enough to visit the outdoor order window in warm weather. In the depths of the Michigan winter … The menu offers custard, Italian Ice and mixes of the two in either layers or blended. The range of flavors is interesting. The custard is very rich and complimented nicely with the Italian Ice. They even offer pints of custard in several flavors to take home.

★★☆☆☆ 2.0 steve vincent · Aug 2025

The app says lemonade all summer long and this one did not have it ! They told me they change flavors daily only mango stays ! Three employees and it took awhile to do one ice blender and I was the only customer at 3 pm on Thursday ! Holland so much better !

★★☆☆☆ 2.0 Via · Aug 2025

Their Gelatis are always fantastic, but this was the vanilla concrete (I didn’t eat any of it before I took the photo) but it felt short and not worth it:( The closing shift tonight, aside from the person taking orders, was also extremely rude and arrogant. I get it’s late and everyone wants to go home but don’t take it out on customers. HOWEVER, they did take our concrete back and topped it off with more ice cream!

★★☆☆☆ 2.0 Dylan Thomas · Mar 2026

When we arrived it seemed like they were closing early for no apparent reason and only had Italian Ice available. Very disappointing.

★★★★★ 5.0 Joe Toocheck · Apr 2025

Great new addition to Brenton Village. The s'mores cream ice was amazing and Brian the owner was very accommodating along with his team!!!!

Accessibility & Amenities

✓ Delivery ✓ Dine In ✓ Seating

Services

Ice cream shopDessert shopSundae restaurant

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This listing is informational. Contact the business directly to verify credentials, services, and availability.