Rita's Italian Ice & Frozen Custard

I love Rita's! I've been many times and still plan to go back, but this last time I had a little issue. I wanted a topping (sprinkles) and was told it would be an additional charge that is totally fine. I thought it would be like 50 cents but no $1.40 which was a bit much for sprinkles but it was fine. When I got my layered custard/italian ice there was only sprinkles on top not layered through out. I asked for a bit more sprinkles on the side and was told I'd have to pay an additional $1.40 which I was not going to do. So I enjoyed my sweet treat with less sprinkles than I wanted even though I'd payed over a dollar for sprinkles. I guess my question is why are ya’ll so stingy with the sprinkles?? Side note: The vanilla custard somehow tasted like unsweetened whip cream (not the best). I

Rita’s is the only place I get ice cream from when I’m visiting Bluffton!! The best frozen custard I’ve ever had and the milkshakes are delicious. The owner Doug and the rest of the team members are super nice as well. I would go every day if I could!

This is my happy place. After a long day at work, a custard treat brightens my day. I’m a huge custard fan, and Rita’s by far has the best product. This location in general is my spot. Doug (he must be the GM?) is always incredibly friendly and hospitable (which is hard to find these days). Kind team members as well. I’m a simple vanilla shake guy. Can’t go wrong with it.

Wow! What a fantastic custard shop! When you enter this one-of-a-kind wonderland, you are transported to a world of confectionary wonderment unparalleled on this side of heaven. There are a few moments I will remember for the rest of my life: the birth of my children, the New England Patriots winning Super Bowl LI, and my inaugural trip to this Bluffton gem. I wish I could give this place 6...nay...7 Stars! Well done!!

We love love love Rita’s! Go multiple times a week. Always have kind staff even when they are busy. Nice sense of community and many lovely conversations outside while waiting for our ice. We even catered my daughter’s bday and it was the star of the party- kids and adults enjoyed. Def choose over cupcakes.