Retail Systems Inc

Used them for 15 years but will not buy another system from them or use them in any capacity in the future. All my newer places use Focus as to the cost of maintenance, HIGHER Service quality and much MORE reasonable in repairs and to boot the system is way more user friendly. over the years the software has not improved at all and you have to do 10 steps for everything and i feel Im still using windows95 to a windows 10! they used to be much better.

The absolute worst company I have ever worked with. They are thieves. DO NOT use this company. The technicians have had to come out multiple times to fix problems that they caused in the first place. We bought "new" computers that were actually almost 7 years old. We spent thousands of dollars and had to replace them a year and a half later. Customer service was awful. We lost all of our information from the brain that crashed and it was backing up to itself, four days after another one of the terminals crashed. Some how they didn't know that the information wasn't being backed up in their system so a year and a half of business numbers were lost. We had to buy a brand new system and will be taking $15,000 hit.