Red Robin Gourmet Burgers and Brews

Friendly and attentive server staff, food is very good. Cooking time a bit slow... For our party of 8, we waited 40 minutes.

As I sit here in the restaurant writing this review. We have been without drinks and refills for well over 12 minutes. We were asked 13 minutes ago if we wanted more soda and we responded yes. No soda ever came. Our burgers were burnt they forgot my onion and mayo which I had to wait another 6 minutes to in which time my burger was cold. We had eaten at the collegeville location the other week for our first time at red robin. We loved it so much when we came to pick our grand daughter up in reading we decided to stop in. What a mistake. The bathroom is also a mess. Our salad came out with our burger which I found weired. So I was surpost to eat my salad while my burger got cold. Will never come back to this location or maybe a red robin ever again. Also food all over the floors. Totally di

First time out since my cancer surgery and our experience was beyond blessed. Chose Red Robin in Exeter because of the friendly atmosphere, excellent service and there burgers & fries are tasty. The manager K and our waitress took extra care of us and were superb! I highly recommend this location for a casual time out and we will definitely be back soon!

All around the service was awful. We waited 15 minutes for drinks and to give our order, 30 plus minutes for our food. I was given the wrong order, no apology, they just seemed annoyed. The best part is, she charged for the wrong order plus the actual order!! Again, no apology. Complete apathy. Our waitress was never around. We waited 20 minutes for extra fries and a water. It’s no wonder very few people were there!!

Again, I can't see how 1-star reviews happen since I never had fruit flies, cold food, an extremely long wait time (once had to wait over an hour and a half at Texas Roadhouse),unsanitary bathrooms, dirty floors, or anything else negative that was mentioned. It was also a bit loud, but Red Robin is known to be more family-friendly and bombastic than say Outback Steakhouse or a diner. Maybe I was lucky or maybe I was at the best time to be there. No complaints except birch beer isn't a drink option.