Red Robin Gourmet Burgers and Brews

Red Robin has gone downhill so badly over the last couple years. It’s unreal!!!!! It went from being my favorite place to go to and now the worst. They now no longer do the birthday burger if you have rewards and instead it’s a birthday shake. I had the worst experience tonight the server, was so rude and then called be a lier when I was having her explain to me the rewards for the birthday shake. My burger was not cooked how I asked it be and the pineapple on it was so hard and cold, and almost couldn’t eat it. Any ways whole experience was so bad. I will not be coming back her. Can’t believe this place is still in business with the Cleanliness of the store, the customer service, and the quality of food is terrible!!!!!!!!! This is coming from someone who never complains!!!!!!!!!!

I came here for a surprise birthday party. They said our table was ready but the guest needed to leave(it was 6:40). Then by 7pm (our reservation) we weren't seated. We got seated at about 7:15. Our waitress was great she was able to help our big group. No order was messed up and she made sure the birthday girl was sang too. I got the pepperoni pizza with green peppers. It was great. I liked the flavor and the crispness of the crust. The pizza didnt fall apart after one bite. The green peppers were a great addition.

Went for a lunch date with my daughter and had a great experience. Was greeted right away and sat in a booth that was very clean. They got my daughter a couple crayons and some paper to doodle on, but we ended up just playing hangman. Our server was Hailey and she was phenomenal. Got drink refills before we needed them and she would stop by enough to make sure we never needed anything, but not so much as to detract from our meal. I'll definitely be coming back!!

The service was excellent. The poor bartender was running all over, taking care of people, and we never felt neglected. My husband was crazy about his chicken sandwich, and my burger was delicious. The drinks were great too.

I love the variety. If you want a burger, they have so many of those. But if you feel more fancy, salmon, ribs, or even shrimp will be there as well. Also, you can't go wrong with bottomless sides!