Red Lobster

This is the saddest Red Lobster. We waited a good 8-10 minutes to be acknowledged to get a table. Multiple workers walked by and saw us multiple times. They were not busy at all. It took forever to get the saddest blandest food. We ordered the shrimp trio, Walters fried shrimp, and a Caesar side salad. We took about 4 bites total. Our waitress was nice and the bread was good. Avoid at all costs.

First, the positive: our waitress was absolutely amazing! This restaurant is lucky to have someone like her. Now, the not-so-great: the food was a huge disappointment, mushy, overly buttery, and far too salty. It honestly tasted terrible. On top of that, it felt overpriced and outdated. The décor comes across as tacky, and unless there are some serious updates, I don't see this place lasting.

I go to a lot of Red Lobsters all over NY state. This has been the best one I’ve visited in recent years. Our waitress Lece was very pleasant. The food was great! The cheddar bay biscuits were delicious! So melty and good! The only negative was I didn’t get crackers with my crab legs so I had to wait a while to dig in to that deliciousness. Great place to eat. The bathroom was nice and clean too.

Food was not good at all. I got a fish fry and it came with 2 small almost square shaped like frozen fish at the super market that was like rubber trying to eat it. My husband got one of the $49.99 lobster duo meals which did not taste very well either. I can get a fish fry at my local pub that is way bigger and fresher and tastes 100% better than here and costs less as well. Very very dissatisfied will never come here again especially after spending $100 for a meal for 2 that tasted awful

I had called on Tuesday or Wednesday to notify them of a birthday party of 13 would be here at 6p on Saturday. I waited and hour past our reservation time. Then waited an hour and a half to order our food. Then the waitress named Kayla was very snotty towards us when we asked for boxes or bags. Then said we didn’t deserve bags because we didn’t tip her well. We were at red lobster for 3 hours and 30 minutes. The sides and dishes were wrong. The main meals were room temperature not hot. And her service and attitude wasn’t great. The 13 of us will not be returning. This complaint is for horseheads red lobster.