Raley's

Stopped in to buy cupcakes and cookies for my daughter’s birthday this past Thursday. Roxy in the bakery was very friendly and helpful—she assisted me with my selections and patiently answered all of my questions. At self-checkout, I asked Crystal if she had a Sharpie I could borrow to mark off prices on the tags. She went above and beyond by taking the tags and blacking them out for me, carefully checking all eight items. What a great customer experience at Raley’s in Fernley. Friendly, attentive service like this truly makes a difference!

I used to enjoy shopping at the Raley's in Fernley, despite their somewhat higher prices. I always felt it was a fair trade to receive quality produce, meat, and a great deli, along with friendly customer service. However, during my last several visits, usually around 6 AM, the woman at the checkout has been incredibly rude. It seems like I’m interrupting her from whatever she’s doing, possibly playing video games or something in the break room. I will be planning my grocery shopping more carefully from now on and will likely do it in Reno instead. It’s a shame because I love to spend my money there when I can, but I can’t overlook poor customer service.

A homeless man has set up an encampment on the entry way sidewalks leading into both sides of Raley’s. He sleeps on either side of the store with his unleashed brown and white pit bull panhandling and soliciting from customers every day. This is in direct violation of several state and local laws. Whoever runs the store needs to be proactive and resolve this situation. If Raley’s owns the sidewalk entry point leading into the store, they need to make it clear to the man that he must go. If they do not, then they need to contact law enforcement authorities and report him as a public nuisance. Also, this man has an unleashed pit bull with him while blocking the sidewalk entry points leading into both sides of the store during the day. Why is this acceptable? This is not only a crimi

Very pricey store but is generally clean and nice to be in. Wouldn’t go shopping here unless you want something high quality or more fresh than grocery outlet or something. Came to grab some ingredients that’s it. I would not recommend coming here just cuz it’s pricey but again it’s a nice experience and they have many options. But what is the jet puffed marshmallow crème like what?! 💀💀💀 whoever came up with that was wildin’ lol Not gonna come again

Just got the best sandwich made by the sweetest old woman. She made it as she would for someone she loved. Her kindness lifted the weight off of me. I feel like she changed my life just in those few moments ✨️