QDOBA Mexican Eats

I came to this location today with my son to order three cheese quesadillas. Paid $40+ to include drinks. See the attached photo of the receipt. One of the orders was crusted cheese quesadilla. The staff at this location was horrible. One male and female staff. No smile. No greeting. They were running out of paper to make crusted cheese on one of the quesadillas. It came out horrible as seen on the attached picture. We paid extra $1.75 for the crust. A female superior just informed me that they are running out of paper and need to go to Walmart to get it. Did not offer an apology or a substitute such as a courtesy fountain drink. The taste of the quesadillas were average. I think it was a bit under cooked. I had much better quesadillas and experience in other locations. I a

Have visited this location regularly for years and have always had positive experiences. Staff is always friendly and does not skimp out on portions as competitors do. Would like to highlight Ethan as being a great part of the team here.

The woman who served me wasn’t the best with customer service. She barley greeted me , rushed my order to the point it looked disgusting, didn’t ask if I needed anything else before ringing me up, didn’t hand me my receipt and just walked off to help the next customer without saying anything. She was very rude and I can tell she had an attitude. Also it wasn’t any forks in the utensils area , I tried to tell her but she didn’t acknowledge me at all . The food also wasn’t that good , it definitely wasn’t fresh and you can tell it just been sitting out all day. My experience was definitely a 0 at this location.

Food can look good but I noticed the food is not changed regularly, open area for the food, food was not warm or hot seemed to be not at proper temperature for food. Area where the soda is at not cleaned regularly and I had to ask for some for some condiments because they were not set out (underneath the drawer they were stacked). I asked for some hot sauce and the lady ask me, what you want? Like with attitude! Instead of asking, how may I help you? And the heavy set young guy seemed tired 🥱serving the bowls 🥣 of food.😆 lol, anyway..I don't recommend this location.

Took forever to take our order and no smile or greeting. Food's taste was below average. Staff's service was horrible. I tried to go and add a topping to my order and staff ignored me.