PrimoHoagies

Stopped here for the first time. The sandwiches were definitely good. But the one thing I loved about these sandwiches was the fact that the meat was definitely fresher than anything I have had before coming from a sandwich shop. I was we not a fan of the bread. The one thing I did notice about this shop is they put out of order signs on their bathrooms so customers would not use them. But yet an employee went in to use them. If you're going to have a sandwich shop that allows people to eat in, then your bathrooms should work. If they were closed because due not wanting customers to use it, then they should post it because clearly they worked if an employee used them.

I’ll lead with the positives! I love the subs here. They’re so good. My biggest complaint and feedback for the staff is to train their young team members on the importance of good customer service. I felt like a huge inconvenience when I ordered and was rushed. I planned to order 3 subs and only ordered 2 because of how unkind the young man was taking my order. I felt as if my existence annoyed him. I was with my young daughter who also wanted chips and he was annoyed to have to add it to the total after he walked away. Overall very uncomfortable experience. I hope they take the time to read this and make adjustments because it’s such a simple but important thing in business!

The sandwiches were good. Although I was expecting twice the amount of steak in a cheese steak. The service was terrible. We were there last evening (Saturday), little after 7:00. They acted in a rush which made me ask what time they close, I thought we must have walked in at closing time. Then they said we couldn't dine in because there were only 2 people working. A little after 7:30 when we drove by it looked closed. (They had said they were open till 8:00 when I had asked.)

Excellent subs; loaded with eggplant. And the seeded rolls make it all the better.

This is my first time at Primo Hoagies. Best hoagie I had in years I will be returning. Prices are fair. Atmosphere is comfortable.