Potbelly

Gaithersburg, MD · Sandwich shop

Rating
4.1/5
★★★★☆ 4.1
Reviews
20
Rank in Gaithersburg
#188
of 370 restaurants
City Percentile
37%
rating percentile
Address
Potbelly, 544 N Frederick Ave, Gaithersburg, MD 20877
Phone
(301) 591-5998
Website
www.potbelly.com/?olonwp=JjBtp_vMLk25gkYh_bnoiQ
Status
Closed · Opens 10 AM Sat

Potbelly is a restaurant located in Gaithersburg, MD. It is one of 370 restaurants listed in Gaithersburg. Its 4.1-star rating is slightly below the Gaithersburg city average of 4.2 stars. There are 10 photos associated with this location.

Hours

Friday10 AM–9 PM

Customer Reviews

★★★★★ 5.0 daniel arun · Jun 2024

This Potbelly Sandwich Shop is a must-visit for anyone looking for a delicious and satisfying meal. With their commitment to quality, fresh ingredients, and exceptional service, it's no wonder that they have become a favorite among sandwich lovers everywhere. Whether you are in the mood for a classic sandwich or a hearty soup, Potbelly has something for everyone. So next time you're craving a delicious meal, be sure to stop by Potbelly Sandwich Shop for a dining experience that is sure to please.

★★★★★ 5.0 Bob · Dec 2025

Had the Chicken Pot Pie soup for the first time last night after having had chili previously a couple of times - fabulous! In a review of 14 fast food soups by "Tasting Table" just this past August the Chicken Pot Pie came in #1! (beating out local neighbors Panera and Chick-fil-A BTW)

★☆☆☆☆ 1.0 Alvin Lee · Nov 2025

I had the absolute worst customer service experience at this location. I would never recommend this store to anyone. The so-called manager, Mike, is unbelievably rude and completely unprofessional. He acts like he owns the place and everyone else is an inconvenience to him. While I was still shopping and deciding on a few extra items, he started rushing me to pay, standing over me like I was taking too long, even though the store wasn’t busy. The moment he saw I was adding more things, he tried to run my card again without even explaining the charge. When I asked him why he was rushing me and trying to charge me so quickly, he got defensive and acted like I was the problem. Mike clearly has no idea how to treat customers with basic respect. This was honestly one of the worst experiences

★★☆☆☆ 2.0 Jazmine Woods · Nov 2025

Elijah is the manager there and I went IN STORE to make my sandwiches and they charged me for extra bacon and still got my order COMPLETELY wrong. Though I was clear and in their faces. I would not go back to this location the customer service was horrible and refused to refund me money even though they are the ones that messed up but expected me to come back in from my home to get ANOTHER sandwich this was so disappointing

★★★★★ 5.0 Dawana Harris-Bey · Oct 2025

Ordered the Wreck with double meat and extra mayo. It was excellent. I love a messy sandwich and it delivered. The price point was good. Not too expensive but not cheap either.

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom ✓ Wheelchair Accessible Seating

Services

Sandwich shopBeverage distributorCatererDeliLunch restaurantRestaurant supply store

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This listing is informational. Contact the business directly to verify credentials, services, and availability.