Popeyes Louisiana Kitchen

Worcester, MA · Chicken restaurant

Rating
3.4/5
★★★☆☆ 3.4
Reviews
20
Rank in Worcester
#467
of 581 restaurants
City Percentile
14%
rating percentile
Address
Popeyes Louisiana Kitchen, 622 Park Ave, Worcester, MA 01603
Phone
(508) 762-9210
Website
www.popeyes.com/store-locator/store/restaurant_85220
Status
Closed · Opens 10:30 AM

Popeyes Louisiana Kitchen is a restaurant located in Worcester, MA. It is one of 581 restaurants listed in Worcester. Its 3.4-star rating is slightly below the Worcester city average of 4.3 stars. There are 10 photos associated with this location.

About Popeyes Louisiana Kitchen

Swing by your local Popeyes at 622 Park Avenue and treat yourself to our awesome New Orleans-style menu. We’ve got wings in 6 delicious flavors, crispy fried chicken, perfectly seasoned chicken tenders, and our famous chicken sandwich that you’re... More

Hours

Saturday10 AM–1 AM

Customer Reviews

★☆☆☆☆ 1.0 Lisa H · Feb 2026

Gross. This was the 5 piece tenders meal. Door Dash reimbursed me. Don’t order from this place. They also forgot the biscuit, no straw, and zero apple pies. And the bag was barely sealed shut.

★☆☆☆☆ 1.0 Nathan Pajala · Mar 2026

The food is good when they get the order right. But almost every time they get stuff wrong. You ordered the tenders? You are getting wings. You ordered a spicy sandwich? Well you are getting a regular one. Ordering it for delivery is even worse. 9 outta 10 times it's completely wrong with things even missing. I tend to give the benefit of the doubt. Mistakes happen. But when it happens every time then it's a problem.

★☆☆☆☆ 1.0 sidney cocchia · Sep 2025

Poor customer service from this location. As requested a 12 piece family meal with thighs and 2 breast and received the total opposite. Mind you I have ordered this before without any issues. I get home to see I had been shorted 2 pieces of chicken its seems as though these workers don’t know how to count. Worst $40 spent so far. Naste attitude from the second shift crew. Very disappointed. Wouldn’t recommend this location F - customer service and bad attitude & communication skills. Do better Popeyes.

★☆☆☆☆ 1.0 Jeff Kingsley · Feb 2026

I dont know when popeyes changed their staff but it would be nice to be able to order food with a person at the register who understands the order. There shouldnt be a language barrier at the counter. I asked for tenders not a spicy chicken sandwich.

★☆☆☆☆ 1.0 Susan Burroughs · Feb 2026

Horrible customer service! Especially the woman running the drive thru. Horrifically rude. How is this place in business??? Thankfully a Chik-fil-a is opening right down the street and no one will ever have to go to this miserable Popeyes for some chicken again. Train your employees better! Being friendly and having good customer service goes a long way.

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom ✓ Wheelchair Accessible Seating

Services

Chicken restaurantCajun restaurantFast food restaurantRestaurantSeafood restaurant

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This listing is informational. Contact the business directly to verify credentials, services, and availability.