Popeyes Louisiana Kitchen

I have been to many Popeye’s but this has by far been the best of my travels around the country! The GM here, Erica has been what makes THIS establishment GREAT! I had to ask her name because since seeing her and having her up front with orders and the kindness shown to staff and customers…makes this a TOP stop for me! Undercover Boss needs to meet Erica! She should have her own store!! Food is good, hot and fast! Her staff is on point! She greets with a smile and who doesn’t love being cheered up while dining in! She is the reason this location gets ⭐️⭐️⭐️⭐️⭐️ my 5 STARS! CLEAN and Comfortable for the BEST COMFORT FOOD!

Placed a mobile order, pulled into drive through and was parked. 15 minutes pass as I watch people go in and out I finally decide to get my sleeping baby out of the car and go in. They can’t find my order, no big deal I work in food service, it happens. My issue lies with the lack of communication, I was never told how long, what was happening, or even an “I’m sorry for your wait” I was left standing there confused. Girl with red hair was very sweet and seemed confused looking for help to solve the issue, the other lady long straight black hair didn’t even look or speak to me as she haphazardly threw my food in a box and shoved it in my hands. I was very dissatisfied but again, I work in food so I understand we all have bad days. I get back to the car get my child buckled in open the box a

Been here multiple times and the food is always wrong and the wait is long. Just left, ordered a chicken sandwich combo, and a side order of fries. They gave us a small order fries and then a large order of fries, no chicken sandwich. Had gotten too far before we realized. The manager was working the register. This place needs to get it together.

Ask for combo #3 and they give me a deluxe , I said I ask for combo number 3 and the girl said( o the computer said is deluxe and said again we said combo number 3 , some one with different shirt told her add cheese and bacon , she was so mad . This is what we get . Was at 7:27pm on weds Aug 13 . Look the camera and listen when ge said combo #3. Please train better your employees. A simple sorry I did it wrong and re do it nicely i will never post negative comments

Went to this location on 11/17 in the evening time. We were told they couldn't except credit card and cash had to be the exact amount. I have never went anywhere and had to pay cash only in the exact amount. We still managed to order but, of course had to tell to keep the change because come on who has exact coins and bills. Now if that wasn't enough they were out of almost everything on menu and we had to wait for them to cook what we did end up ordering. Only to come home and realize they didn't give the right amount of tenders we ordered. We ordered 5 and got 3. The staff was also not polite. I really hope this is not a common thing but, im never going to this location again to find out.