Popeyes Louisiana Kitchen

For some reason when asking for sauce (BBQ or sweet heat) they always say "it's extra" when they never even include any sauces to begin with. All other popeyes in the area just hand it over when asked for. But this location charges. Just because of this i refuse to come to this particular location. Also chicken tasted old and the skin was soggy not crunchy.

I am writing to formally report an extremely unprofessional and disrespectful experience I had at one of your Popeyes locations involving a manager named Ana Ramos. I purchased a 14-piece chicken meal, which tasted unusually bland and not up to the standard I normally experience at this location. As a frequent customer, I called the store to politely ask if the issue could be addressed. During this call, Ana Ramos answered and immediately spoke to me in a rude and dismissive manner, saying, “And what do you want?” She then stated that “no one else has complained,” and argued with me rather than listening or offering assistance. When I attempted to explain that her tone was unprofessional, she told me to bring the chicken and receipt and hung up on me while I was still speaking. I then w

Great chicken and tasty sides. The dining room isn't huge but I ordered to-go anyways. Limited soda fountain options but all the staples were available. I had to wait about 12 minutes for my order because they were basically out of the spicy chicken pieces, but that just meant that everything was freshly cooked and piping hot! I'd go to Popeyes over KFC any day. Plenty of parking was available.

Ordered online, came to pick up. Staff including manager said they receipt did not show up in their system so they can’t give me anything. When I asked if what we should do, lady just shrugged her shoulder. I asked for a manager and the female manager looked at the receipt in my email and my app, and it shows the time and the right location, and everything checked out but they still did not give me my order. I ended up placing an order in store and spending more money. I was in their store for almost 2 hours on the night of new year’s eve. Popeyes support was no help either and said they will not refund me anything, even though I paid for food that I did not receive. They also don’t have an agent that you can talk to on the phone so I have to go back and forth through email. I’m NEVER ste

Their chicken sandwich is the best and the reason I keep returning. Be careful if ordering on the app for pickup or delivery as they too commonly will make mistakes on the order ranging from forgetting to put cheese on sandwiches to straight up not including all of the items ordered.