Popeyes Louisiana Kitchen

This Popeyes location is a complete disaster. They consistently mess up orders, and somehow it keeps getting worse. I ordered rice and beans and when I got home, it was just beans. How do you even mess that up? This is not the first time this has happened. They repeatedly forget items, give the wrong food, or just don’t care enough to check orders before handing them out. That’s not an occasional mistake, that’s pure incompetence. I tried calling the store to resolve it and their phone is disconnected. No way to reach them, no accountability, no customer service. And I’m supposed to waste gas and time driving all the way back because they can’t do their jobs correctly? Absolutely not. This place is poorly run from top to bottom. Management clearly doesn’t care, staff clearly doesn’t care,

If you want to wait 15+ min for a sandwich this is the place for you. Update: The sandwich I got was 70% deep fry and barely any meat, I couldn’t even eat the whole thing cause of the loads of deep fry on the sandwich. The person at the window gave me a straw without a wrapper and with no gloves on too. As I’m writing this I feel ill in my stomach, not sure what’s in this sandwich. Don’t come here unless you want to be disrespected and served improper food.

I just left this Popeyes on Silas Deane Highway. When I got home noticed I didn't get my pies. I tried using the app to voice my complaint but it was of no help. It asked me to pick the item from my order that was incorrect, but gave me a blank list to choose from. Then when I tried contacting the store directly. I kept getting hung up on, as if the phone was disconnected. So now I have to waste my time and gas to go all the way back over there to speak to someone about my issue. Super disappointed. Y'all gotta do better. Food & gas are too expensive for this. Edit/Update: I did return to the store for my pies, and they were nice enough to give me extra for the inconvenience. Which I appreciate.

i ordered through uber eats, i got free chicken wings with a $15 dollar purchase ( i got the 4pc chicken dinner meal). the wings were SO BAD. 0/10 do NOT recommend. they looked so good too it was such a disappointment. but luckily the meal that i actually paid for wasn’t bad at all. the fries were great, the chicken was good. i don’t like their biscuits but my mom LOVES them.

I ordered food here, the item didn’t get delivered and they refused to refund me for the food I paid for but DID NOT receive… terrible customer service and borderline theft? Mind you they did not put an entree in the bag, it was not an issue with the delivery service (I confirmed with the driver before reaching out to the restaurant). I couldn’t get through to a person because their phone line doesn’t work. Then I was forced to use their help feature on their website and they gave me a 24-48 hour return time meanwhile no way to fix the issue of not having food to eat that I paid for. When their corporate office did get back to me they legitimately offered me a $5 coupon toward my next order (which isn’t even equivalent to the item that wasn’t served). Unfortunately I will have to report th