Popeyes Louisiana Kitchen

Everybody at this location needs to be replaced. I’m not exaggerating when I say this is easily the worst fast-food service I’ve experienced in my life. The staff move with zero urgency, zero professionalism, and absolutely no sense that customers are waiting. It’s like nobody there actually cares about doing their job. I watched employees standing around on their cell phones while food was being prepared, which is honestly disgusting and completely unprofessional. When you’re handling food, the last thing you should be doing is touching your phone and then going back to preparing someone’s meal. The service is painfully slow, the attitudes are careless, and the entire place feels like there is no management or accountability whatsoever. It honestly makes you wonder how this location is

I was very disappointed with my order last night, the fries were not hot it seemed as if the fries were old, the rice was not cooked properly with the red beans. On arrival, I asked if the order was complete,...was told yes, but that was a lie. The bag was missing 2 apple pies, & a piece of chicken. The only correct item was the biscuits,&. to that, they didn't give any honey. The bag was all tied up, which is why I asked if it were complete in the first place. 3 cars in drive-thru ,& 1 person in the lobby, it wasn't busy when I arrived.

I took an elderly friend who used to live near a Popeye in Milwaukee but hasn’t been back in ten years. He was really excited but was shocked at how filthy the parking area was, bathroom was disgusting and looked like it hasn’t been cleaned in weeks. Didn’t have any condiments out, ran out of honey, fountain machine with no ice. The place was pathetic. This is the second time I had witnessed two different Popeyes being filthy. Management needs to step up and do their job !

Overall, great experience eating here. The food was hot and juicy, the new mango lemonade refreshing on a scorching day and even the biscuit wasn't overly dry. The place was very clean and service was fast.

The staff was very very polite, shocked me for Popeyes but hey that’s not the issue here. I get that this is a very popular place to eat, but why are we rushing to get food out? My chicken was so undercooked! Me and my daughter were looking forward to this meal tonight. I live way too far to be driving back in the rain for food that should’ve been cooked right the first time. I literally feel sick, please make sure the cooks are cooking the food all the way.