Popeyes Louisiana Kitchen

We ordered through the drive through and the guy taking our order was very nice. Food was ready quick and all correct. Smelled great on ride home. Get home, start eating and we find a small winged-bug on the outside of a piece of chicken on our Popeyes Louisiana Kitchen family chicken order. Put it aside and grab another. Take a few bites, see similar bug on our Popeyes Louisiana Kitchen chicken. Feel grossed out. We go through the box and 6 of 8 pieces of chicken had one of these bugs on our Popeyes Louisiana Kitchen order on them. I call and the manager acts as though this is the wildest thing he's ever heard. Has me drive all the way back to show him the bugs on our Popeyes Louisiana Kitchen chicken. He only offers to reimburse for that portion of my order. The rest was minimal, but mo

This is finally my experience that turned me away from Popeyes for good. December 4th I ordered a chicken tender meal with chicken tenders cheese curds a strawberry soda and a cake. I not only received nothing that I ordered but I was handed a bag with wings fries apple cheesecake and strawberry lemonade I inform the worker that my order is completely wrong and he said his manager would have to handle it. (Cashier was super nice only good to this encounter) I ask to speak the manager and the manager refuses claiming I have to go through the app. I say ok and go through the app which stated if there is an issue with the food speak to the manager. I go inside and speak to the manager and immediately he begins berating saying you have food what’s wrong. I informed him nothing of what I order

Thank You Larissa & Kayla for y’all’s patience's and a smooth experience while helping me with the knowledge of the Popeyes app. We love a good deal. You both are so Very helpful and positivity polite. Thank You so much.

The service is better this time. The chicken is always good. The fried chicken is always good but the customer service is getting bad. I went inside the store. There was no customer in the store. One lady told me to wait for a bit and i waited for 3 minutes and she disappeared. I seemed like everyone ignored me the whole time. Until i asked how long do i have to want for. Another lady came to help me with my order but she forgot to give me my 2 sprit and 1 coleslaw. (I realized that when i was in my car)

I don’t know who hires these people but the manger needs to be in ANGER MANAGEMENT ASAP. She/He slammed the drive thru window in my friends face and screamed at him while using foul language because they messed the order up even after remaking it, it was still wrong. The whole staff is lackadaisical. Save your money and go somewhere where the customers matter and management won’t cuss you out! I wouldn’t be surprised if they tampered with the food either because the day after I became extremely sick!