Popeyes Louisiana Kitchen

Management and staff were very attentive and accurate. I had a chance to speak with the manager and he was extremely funny. He made me feel welcome. Best experience I have had at a Popeyes. The food was ok.

Not sure who put Chris in charge, but that was probably the best decision this Popeyes has ever made. I’ve been living here since 2023 & REFUSE to spend my money there because of how rude and unprofessional the staff members were. Went into Popeyes tonight to pick up a mobile order i placed the night before and didn’t get because they were closed. side note: the app says the store is open until 11:30 and it isn’t. So, I was told to get down so that they could better understand the situation. I honestly was ready for an arguing match. But I received the complete opposite. The manger on duty, Chris, was well mannered, easy going, and more than happy to accommodate me. I got my order with a SMILE & an invitation to return! THAT’S CUSTOMER SERVICE, thanks Chris!

Popeyes has always been a staple in Louisiana. I have friends in Texas whom crave coming down for a visit to eat their food, but this location is a disgrace to the name. Horrible food, horrible service. Louisiana prides itself on hospitality, but these people left an elderly man waiting for over 35 minutes, a worker finally walked out to hand my husband and I "inedible" food, looked at him and walked away, this man said, "Excuse me, do I need to go through the drivethru to get service?" She said, "nah we got a kiosk ya see dat." He responded, "Ma'am can you help me with it." THIS WOMAN WALKED AWAY AND LEFT HIM STANDING THERE. Strike one! Strike two had us pay for food, then brought it out and said they were out of half of what we had paid for. Strike three get home food is deplorable, call

Horrible service, waited at the speaker for 10 mins was told to hold on when I said hello, still no answer, that is truly ridiculous i left, no one is the lobby and the line behind me was 3 cars which after going to the mcdonalds next door we watch those cars go through the same process of sitting. This is ridiculous because this is not the first time this has happen at this location they truly need to get it together coming from a manager of a fast food restaurant 😒

The store is horrible! Every time I order I have an issue with something and since I order online, I can’t be refunded. I have to order online otherwise we will be waiting over 15 minutes for food or asked to pull up. My recent order was horrible and I even asked them to change it at the window and she didn’t change anything (it was still dark meat when I ordered white meat). I shouldn’t have to check my food twice for it to be correct. They were also missing red beans and fries which she corrected but the fries were cold (they always are)! I don’t understand why we always have this issue at this store. At this point, we won’t be ordering from this store unless something changes or we dine in because drive thru is horrible!