Popeyes Louisiana Kitchen

Went through the drive-thru late afternoon of 1-19-26 and ordered the $20 family meal. I had a Popeyes gift card I received for Christmas. They do not take them at this location. It should be mandatory that all stores take them. So at the window I was trying to get my money together to pay because I do not give anyone at a window my card. The manager must have asked why the delay because the cashier said I was getting the money. They were so eager to get me out of the way and yet still failed to put the biscuits in my bag. I live 15 minutes away. Went back the following afternoon and told them they failed to give me them to me and I wanted them. The manager told me she could not give them to me. I buy a lot of food from this location. I am sure they throw away way more than 4 bi

I’m all about customer service! The food could be horrible but as long as customer service is good everything else will follow. I arrived at the window and said good afternoon. I asked whomever was working the window if they still had the $20 meal. I asked what did that consist of and the individual said “Huh?” in a very condescending tone. Employees don’t understand how important customer service is. It can make or break a business. I didn’t even order the meal because how dare that person make me feel as if me asking what the meal consisted of was a problem.

I was warned that Popeyes always makes mistakes, and it was confirmed in this visit. Nice staff, but how do you eat Mac and cheese driving down 95 when they forgot to give you the spork? Ugh..took forever waiting for them to cook too. Good thing they were very nice!

Chicken was pretty good. The coleslaw's got to go. It was not good, but customer service was not bad. Probably won't go back But you may like it way better than KFC. This is the best review I can get for the place.I don't eat fast food often.

The chicken was fresh but seemed undercooked and it was a nasty spot in one of the tenders. I didn't receive the ranch or a fork for my mac and cheese or napkins.