Popeyes Louisiana Kitchen

Edit 12/5/25... Yet ANOTHER HORRIBLE EXPERIENCE! I don't know why I even tried this location again. Drive thru line was backed up and waited 20 minutes just to order, at the order menu was met with absolute complete rudeness, was told just one minute ma'am at least 4 times in the middle of them taking my order. Waited at least 2 minutes between each of the "one minute ma'am 's" asked cashier to repeat my order and she got BIG MAD, and low and behold she took it WRONG!!! After finally placing my order and having it read back correctly, I continued to wait for 22 minutes before arriving at the window. I reaffirmed the order, paid (over a $50 order I have growing boys at home), and got my drinks. Requested sauces at this time as well and THEN I was asked the dreaded question, "Can you please

My wife and I stopped by the Drive-Thru for a couple of Chicken Sandwiches Combos and were disappointed with the quality of the food. The sandwich was really good, but it was greasy. The fries weren't fresh, and the Diet Coke needed recalibration. Popeyes is usually good and high quality, but the one in Rainbow City is slacking on quality. The cashier at the window was awesome, friendly, the way customer service should be.

I ate in around 5:30 p.m. local time. The good was ok but pricey. The staff was very friendly and welcoming. The tables needed wiping off which I didn't understand since they weren't busy when I got there. I like my own table often I sat down and enjoyed my food. The french fries are really good too. But for the amount I spent for a two-piece chicken dinner I could have gone to my favorite Chinese restaurant instead. I think that's what I'll do next time because then I'd have food for two or three meals. I had no leftovers at Popeyes.

I have mixed feelings on this. The staff was really nice during a super busy time. The sides were great. The chicken tenders were bad. The flavor was good, but the meat was less than a 1/4 inch thick, more like a dog treat than a chicken tender. I don't know if this is a corporate change or this store was having a rough day, but I was disappointed. I only get Popeyes once a year, when I come back home for Christmas, so this was tough.

Let me start by saying Popeyes chicken is awesome! I have been going to this Popeyes location since I was a kid. It was always amazing food and great service. Today, however, my family went through the drive thru to order. The woman taking our order was so rude. She acted like we were bothering her by ordering. We asked for the 12 wings for 12 dollars special. She said that is not a combo. My wife said that is fine just the 12 for 12 deal then. We pulled up to the window and she had charged us for a 12 wings combo which before did not "exist" earlier. My wife asked if she charged us for the combo. No answer, just walked off and came back with a new total. No apology at all for her mistake. We had to pull up twice because they were getting so behind two cars had to pull up in front of the d