Popeyes Louisiana Kitchen

Very unprofessional service. I arrived first to pick up a DoorDash order, but they kept serving customers who came after me. I waited about 20 minutes while watching other orders go out before mine, even though I was there first. Because of this delay, customers started messaging me asking why their order was late, even though the delay was clearly caused by the restaurant. This puts delivery drivers in a very uncomfortable situation. When I politely told the employee that the customer said if there is no rice they can replace it with fries, she suddenly became aggressive, started raising her voice at me, interrupting me and speaking very disrespectfully. There was absolutely no reason to treat a delivery driver like that. Delivery drivers are just doing their job and trying to deliver

The food has always been good for the most part, but they got my order wrong twice. the management at this location, and some of the staffs attitude is simply reprehensible, they are rude and ill tempered! when I pulled up to the window before even understanding the situation i had discussed with the sweet girl at the window, when she asked another employee if she could enter in a coupon i presented, the other associate or manager then proceeded to get mad for me presenting a coupon without stating it previously, because I wasn't sure if I would be able to in the first place, I had asked the girl at the window if I could use this i said if not it's ok, and she said yes, then the other employee that came to "help" her enter it, then proceeded to get mad at her asking in an accusatory voice,

I pulled up to the speaker and was met with 40 seconds of silence!!! I wanted the $5 box of chicken . I didn’t want a breast , I didn’t care what other pieces I got just not the breast , I was told that the owner said no . I saw nah I don’t want that I’ll take a 3 piece! She started huffing and puffing on the mic . I get to the window she DONT GIVE ME DRINK , she looked at me as if I was crazy . We just looking at each other, I said “I need my drink “ THE LADY THROW THE HEADSET STAETED SCREAMING “I CANT do this , I’m finna walk off throws the headset at the other girl . The other girl ask her what’s wrong she goes to say “I’m not finna do this “ WHY IS SHE AT WORK IF SHE DONT WANNA DO HER JOB .

I would not give this a star if I could. I waited about an hour just to get any service. the manager finally takes peoples order. Everyone had to wait about half an hour to get there food. I told the manger I wanted a refund. She refused to give me my refund and rudely went back to the kitchen. I will not ever be coming back to this Popeyes ever.

HUGE ROACH IN SEALED POPEYES MEAL....31 May 2024.....MAUMELLE, AR Darn near scared me to death when I opened my bag of Popeye's, then opened the box containing my 5pc spicy tenders meal, and a ROACH/WATERBUG, WITH WINGS, THAT WAS AS THICK AND AS LONG AS MY ENTIRE THUMB CAME QUICKLY CRAWLING OUT OF THE BOX!!!! A scream and a panicked crushing of a giant roach is NOT my idea of a great meal!!!!! I will be contacting the health department! AND you can keep my money. I don't want a refund (don't want to touch anything that's been in that building) and I dang sure don't want a replacement meal!!!!!! I will never go back to Popeye's in Maumelle, AR again! I recommend no one else does either!