Popeyes Louisiana Kitchen

I never leave reviews but me and my family (3 people) stopped here as we’ve been driving a 12 hour trip and have 4 hours to go. We ordered 3 small combos and asked if they could possibly cook some fresh chicken, as there was only one other car with one person waiting for food. they said yeah, but weren’t very kind about it, and honestly wish they just said no because we waited over 32 minutes for this food (cold fries btw). My mom is always super nice to everybody and we waited in the front where they could see, and over that time 9 others came in and out, through the drive through getting their food. I understand fresh takes time to cook but they were so rude and it shouldn’t have taken over 32 minutes and that’s only after I started counting.

Do not order online unless you want them to lose your order. and if you go in person, make sure you have time to wait. Decent food but service seems inexperienced.

Attempted to dine in on 18 Jan. No customers were currently in line nor dining in the restaurant. We waited for 10 minutes and none of the staff acknowledged us nor offered to take our order. What a shame.

Terrible experience. They walked by us 20 times before acknowledging & when they finally did they were rude. Food was cold. To make it worse the atmosphere was extremely uncomfortable. Would not recommend coming here.

i’ve never wrote a review in my life but they need a manager who can open his mouth and communicate to customers that there will be a wait, that they are out of things, zero everything & attitudes were disgusting!