Popeyes Louisiana Kitchen

I am beyond disappointed. This Haledon Popeyes location used to be my reliable backup when the Paterson store inevitably dropped the ball, but it's clear this one has plummeted just as badly, if not worse. My latest attempt was to purchase a 6-piece order of the Buffalo Rub wings. What I received was an absolute disgrace. The chicken felt hot, but the moment I took a bite, something was deeply wrong. The flavor was off just weird and the texture suggested the chicken was almost not all the way cooked. It was inedible. When they put the rub on the chicken, can they at least evenly coat the wings and not just dumped it on, like really one flat had so much rub just in one spot it was unbelievable. After taking a quick photo for documentation, the entire box went straight into the garbage. Tha

I had a very disappointing experience at this location. After sitting down for a short time, the manager personally told me to leave. As a paying customer, I should be able to enjoy my food without being rushed or made to feel unwelcome. When this kind of behavior comes from the manager, it reflects poorly on the entire restaurant. This was unprofessional and left me with a very negative impression of Popeyes.

Friendly customer service. Very busy location during lunch time- lines were long but service ran smoothly. Ordered the spicy chicken sandwich which was yummy! I also wanted to order a side of small fries but the only sizes available are regular and large. A regular order of fries is descent amount to share if you choose to do so!

Edit: No need to contact the manager. It was the manager who put the chicken back. I placed an online order for a 10 piece chicken. Mixed. When I get home they put 2 breasts and 8 wings. Luckily I live a few blocks away. So I walked back with the chicken and they switched the chicken. THEY PUT THE CHICKEN THAT WE WERE ORIGINALLY GIVEN BACK WITH THE CHICKEN TO SERVE OTHER CUSTOMERS! Then the chicken we ate was horrible. It literally taste like rubber. Chewing and chewing like bubble gum. Disgusting. I should have just taken a $20 bill and threw it in the garbage. Next time I’ll eat a bowl of cereal. Never again. And I’ve had many bad experiences here. But this was the final straw.

This Popeyes is like any other. It's a busy little place, the staff is sweet and the food is on point. My favorite part is always the biscuits 😊