Popeyes Louisiana Kitchen

The night shift is horrible! I ordered on-line twice and both times items were missing from my order. I called the store several times and they would not answer. Then eventually they picked the phone up and hung it right up. Before these 2 incidents I ordered through the drive through and witnessed one of the staff members dropping a sauce on the floor then preceding to pick it up and put it in the next customers bag. When I told the manager she made her take the sauce back out but when I got home and was ready to eat my food mysteriously one of my items were missing and I live 30 minutes away so I did not drive back. I called the store and couldn't get a answer. When you contact customer service everything is automated and you can't even talk to anyone so basically I lost money by orderin

Absolutely horrible. I ordered Popeyes on Instacart/uber eats. Y’all left my chicken sandwich, and my families food out for at least 2 hours, because I opened the burger and the mayo was clear, and when I touched it, it was like warm butter. It didn’t even stick to my hands. And yk what’s insane? My apple pie was hotter than everything else. Do not come here unless you want a horrible experience.

I don’t know what’s going on at this store, but the service has definitely declined… The lady in the drive thru was totally RUDE… When we got home the order was completely wrong. Not sure how hard it is to get wing flavors correct, buy hey… You can’t get them to answer the phone… so I hope the owners see’s this. Sir/Ma’am, If you’re the owner, you should be aware of the declining state that your store is in. The service is terrible….

Ever since this franchise was sold, the Quality of the food and service went downhill. The management staff are to busy laughing and joking , the customers are 2nd to their conversations. The food is old and the orders are wrong. As many years that I have done business with this location, both personal and commercial, I am very disappointed with the new ownership. I asked for the number to the franchise owner and was told that they cannot give it out. I now will take my business elsewhere. If I could give them negative stars, I would.

Although the food is usually stale, I would go there because they have online coupons. They no longer except online coupons unless you print them out They tried to trick me and just charge me the regular price and it wouldn’t give me a total until it was time to pay I would avoid this location