Popeyes Louisiana Kitchen
Fort Hood, TX · Chicken restaurant
- Address
- Popeyes Louisiana Kitchen, 73rd Battalion Building 33011, Fort Hood, TX 76544
- Phone
- (254) 532-5040
- Website
- www.popeyes.com/store-locator/store/restaurant_82165
- Status
- Closed · Opens 10 AM
Popeyes Louisiana Kitchen is a restaurant located in Fort Hood, TX. It is one of 21 restaurants listed in Fort Hood. Its 3.1-star rating is slightly below the Fort Hood city average of 3.7 stars. It ranks #12 of 21 restaurants in Fort Hood. There are 10 photos associated with this location.
About Popeyes Louisiana Kitchen
Swing by your local Popeyes at 73rd Battalion and treat yourself to our awesome New Orleans-style menu. We’ve got wings in 6 delicious flavors, crispy fried chicken, perfectly seasoned chicken tenders, and our famous chicken sandwich that you’re... More
Hours
| Saturday | 10 AM– |
Customer Reviews
I think it's crazy how all these people can come on here and complain about this place. There is no compassion for these people working so hard. You come during a military lunch rush with 30 people ahead of you and expect to be there 5 minutes and want good food that makes no sense. Even when I have come and seen that they are understaffed they still try their best and work hard with a smile. I feel bad for them. I got good service waiting or not I still appreciated it. There was one lady there and she got people out of there fast. I felt for her. She was doing the job of 3 people. Give that lady a raise. To the staff.. thank you. Fast food is not for the weak!
The slowest fast food on post. Im sure there are systems in-placed by higher echelons of Popeyes in order to avoid slow throught put but the are not integrated here. Maybe reach out to a sister franchise in the area for a professional development session.
I waited for 40 minutes in the drive through and had to leave without even ordering during the lunch hour. This is not the first time service has been slow as I'd waited a half hour for food after the order was placed inside before, and had to get a refund another time after waiting to order and pay only to be told it would be at least another 15-20 minutes after waiting that long already. Lesson learned: don't go to these restaurants on post if you don't have at least an hour or more to wait.
This is the worst Popeyes in the area. The wait times are long, the customer service is minimal, and the chicken quality is poor. I even found a hair in my meal, which appeared to come from the cashier, who was not properly wearing hair covering.POOR SOLDIERS ,THEY DESERVE THE BEST OF THE BEST!
I placed a complaint about the Coleslaw that came with the meal. I started tasting it and it tasted wierd like it was old. Brought it up to the counter and the explained my concern. Instead of replacing it or accommodating my concerns , the young lady stated: What am I supposed to do about it? I was dumbfounded by her unprofessional work ethic and showed no concerns. Also she was overworked and messing up orders, and she probably took it on me. My PTSD would have kicked in and it could have been nasty, but luckily I was on meds and was calm. I decided to be the better person and walked away. Also I have a stomach condition and if I ate that coleslaw and it had side effects, it could have been a lawsuit. Fast food customer service has really gone down the drain. My advice is if you don't
Accessibility & Amenities
Services
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This listing is informational. Contact the business directly to verify credentials, services, and availability.