Popeyes Louisiana Kitchen

I went through drive-through today and placed an order for the six piece, ghost pepper wings. When I got the wings, there were all drums in the box. I went back around and explained it to them that I would like some flats and not all drums. They quickly rectified my situation with kindness and thoroughness. The food was extremely hot and quite delicious! The person in drive-through was very nice and I’m not sure who’s running this Popeyes now, but great job! I will be back and I will be back soon.

Where is the 0 stars when you need it. I will never in my life come back to this location. I have been here my 3rd and last time ever. All three times were horrible with this time being the most horrible. I ordered at 730. Said it was ready at 7:58. I got there at 8:15. Went threw driver threw. When i got to window they asked me to park which i did. I sat there and watched 2 other people park and get their food before me. I look and the time is now 8:48 when the 400lb worker came out to give another person their order i asked him where my order was. He asked what the name was again and i told him. He said "its coming". I told him Sir its been over an hour. He replied with "well thats not my job thats their job i do the window" WHO SAYS THAT TO A PAYING CUSTOMER! I WOULD NEVER. I run a

I'm done spending my money here. I should have learned and not went back from the last experience that I had. I waited 40 minutes past my pick up time, but we didn't learn. Got the exact same order this time and went to the restaurant at my time and the app said my food was ready. Upon arrival I asked for my food and the staff member said it wasn't ready. I told her that the app told me it was ready. She turned and pointed to the empty chicken shelves and said, " Do you see any chicken? You're waiting just like everyone else." Tonight wasn't as bad, I only waited half the time. After a 20 minute wait, I finally had our 16 piece meal. I will not be returning! Here's your fair warning. The food is normally excellent, but tonight the rice was super dried out, and the chicken was defini

It has been a few years since I visited this particular location, the reason behind that is that then I was very disappointed by the quality of the food. However , today Feb. 23rd, I decided to give it another try. I'm glad I did. The lady at the drive-thrue was very nice , I ordered chicken tenders and a side of red beans and rice. I was not disappointed. The chicken was fresh and juicy, and the rice was neither dry or soupy. It was very good. Thank you very much.

I placed a mobile order for pickup and when I arrived the doors were locked with no explanation posted. Because of that, everyone, including customers picking up mobile and DoorDash orders, was forced to use the drive-thru. By the time I reached the order speaker, it had already been over 30 minutes since I received the notification that my order was ready. I explained this to the attendant and was met with a very disrespectful response stating that the order was already ready for pickup. When I got to the window, it had been about 45 minutes since the order was marked ready. I politely expressed concern and asked if the food was still warm due to the long wait. My concern was ignored and I was handed food that was cold. In addition, my order was missing a straw for the drink and there w