Popeyes Louisiana Kitchen

Charles Town, WV · Chicken restaurant

Rating
3.7/5
★★★★☆ 3.7
Reviews
20
Rank in Charles Town
#41
of 60 restaurants
City Percentile
24%
rating percentile
Address
Popeyes Louisiana Kitchen, 805 E Washington St, Charles Town, WV 25414
Phone
(304) 930-1518
Website
www.popeyes.com/store-locator/store/restaurant_86438
Status
Closed · Opens 10:30 AM Sat

Popeyes Louisiana Kitchen is a restaurant located in Charles Town, WV. It is one of 60 restaurants listed in Charles Town. Its 3.7-star rating is slightly below the Charles Town city average of 4.0 stars. There are 10 photos associated with this location.

About Popeyes Louisiana Kitchen

Swing by your local Popeyes at 805 E Washington St and treat yourself to our awesome New Orleans-style menu. We’ve got wings in 6 delicious flavors, crispy fried chicken, perfectly seasoned chicken tenders, and our famous chicken sandwich that you’re... More

Hours

Friday10 AM–10 PM

Customer Reviews

★☆☆☆☆ 1.0 Veda D’Angelo · Feb 2026

Honestly I never do this, Mac and cheese had the GROSSEST taste I’ve ever had from here. (Like it had been sitting under the warmer all day or been burnt over electric griddle) Biscuits were dry as a bone, wings were COVERED in sauce so much it wasn’t edible, and the chicken sandwich was so bland all I could taste were pickles on it. Chicken had no flavor. Honestly we used to love this Popeyes, yes miss a sauce here and there but it’s fast food I don’t expect perfection After this last purchase, having to throw out basically the entire meal besides coleslaw, we won’t be coming back. I never leave bad reviews and I’m so sorry but it was actually non edible.

★★☆☆☆ 2.0 M. Brooke B.K. · Jan 2026

I just had the most unnecessarily confusing experience at this Popeyes. I ordered a Three Piece of crispy tenders, and was asked if I would like them spicy, blackened, or classic. I opted for blackened, but I received a weird, unfried, nearly undercooked chicken tender. I have never seen these in my life, nor did I know Popeyes offered them. I went inside to ask for, you know- tenders. The young girl behind the counter seemed frustrated with the misunderstanding & said they don’t have them blackened, although its stated on the menu. I said I would take them in spicy, then, and she hands me a box of BONE IN chicken (which I dont eat for religious reasons). I don’t understand how she got it wrong TWICE. I was so confused & upset; I just ate the fries and biscuit. **weird chicken (and bone

★★☆☆☆ 2.0 Pamela Snyder · May 2025

On Friday night 5/9/25 just before 10pm (the store doesn’t close until 11pm), I ordered a shrimp meal that was supposed to consist of 1/4 lb of popcorn shrimp, 2 chicken tenders, 2 sm sides (mashed potatoes/gravy and red beans and rice) a medium drink with a biscuit. My bill was nearly $18. The shrimp container was 95% of crunchy pieces, and I didn’t even get an equivalent of 3 shrimp, and the red beans and rice were not even a normal serving. I had to order at the pick up window, and within a minute or two, just long enough to pay for my meal a box was given to me. Which means Nothing was freshly cooked. In questioning the male at the window about my order he told me the restaurant was closing soon, so they couldn’t accommodate any of my requests due to their prep work. What? I have worke

★★☆☆☆ 2.0 A B · Aug 2025

I wasn't going to post a review but... I ordered a chicken wrap with no cheese and no pickles and received both They did not put the signature sauce in the bag for the chicken dippers. The person who was sweeping the floor didn't wash their hands before dipping their hand into the ice bin

★☆☆☆☆ 1.0 Xiomara Garcia · Nov 2025

Fries were warm. Crispy chicken tenders tasted like it was leftovers. Food didn’t taste fresh at all. Missed my strawberry cream pie I had to go back and get it

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom ✓ Wheelchair Accessible Seating

Services

Chicken restaurantCajun restaurantFast food restaurantRestaurantSeafood restaurant

Top Restaurants in Charles Town

NameRatingReviews
The Cottage Kitchen LLC★★★★★ 5.020 reviews
The Carriage Inn Bed and Breakfast★★★★★ 5.020 reviews
Yaad Style Jamaican Kitchen★★★★★ 5.020 reviews
Joan + Joe Coffee★★★★★ 4.920 reviews
Sibling Coffee Roasters★★★★★ 4.820 reviews
La Gazelle Specialty Coffee★★★★★ 4.820 reviews
Lil Mang's LLC★★★★★ 4.820 reviews
Hillbrook Inn & Spa★★★★★ 4.720 reviews
The Hangout Jefferson County★★★★★ 5.014 reviews
Ortega's Taco Shop★★★★★ 4.620 reviews

This listing is informational. Contact the business directly to verify credentials, services, and availability.