Popeyes Louisiana Kitchen

Every. Single. Table. In the place had been used and was dirty. This was at 2PM!!! There were ZERO 0️⃣ other customers there other than a van of two older people that left the DT. The ice machine in the lobby was empty. They didn’t offer to fill glass with ice when they knew it was empty already. This went on for four, five, six customers later. It didn’t get don’t until a younger lady dark shoulder length hair in a braid came in and actually manned the front lobby register and stocking/cleaning! I never once saw the guys that were working do anything! Not clean tables, trash in lobby was full, trays stacked, ice machine not a drop of ice in it! When I entered I waited about ten minutes to have my order taken and there was not another person in the place. Meanwhile, at least three guys wor

I have loved Popeye’s chicken for many years but unfortunately the closest one to me is in Lexington. I was very excited when the Berea location opened. My first visit was just a few weeks after the restaurant opened which was ample time to get the kinks worked out. The chicken was cold and hard which contributed to a very unpleasant visit. I ended up throwing about half of my meal away because it was so unappetizing. I just happened to be in Berea last week and decided it was time to try that location again. I ordered two spicy tender meals for my wife and me. While the chicken was somewhat better this time, it was still not hot and appetizing as it should be. It was nowhere near the quality of any of the other Popeye’s that I have visited during my travels. I was there during what I wou

Ordered a 18 piece family tender meal, ghost pepper sandwich, and two piece drumstick meal with sweet tea and large dr pepper at approx. 1900 on Father's day. The chicken tenders ($40) seem to be fried clams instead (see pictures) The clam's pallor was corpselike but were alive and pink in the middle with no seasoning. No sauce was given. The sweet tea had gone bad several days ago. None of the above were suitable for consumption. The drumsticks were chicken wings. See picture of macaroni and cheese pudding. Something is not right here. I will not go here again but recommend to management that they use the $75 I spent to try to feed my family to fund tearing down the facility and starting over.

DISGUSTED!! I'm just disgusted that all the other restaurants in the area don't provide the same service, that i just got here at Popeyes. Food hot and delicious. Crew members were polite and respectful. They didn't say "what" or "huh". Great job all the way around!!

I went there and got a reasonable sized order for two people. I waited 20 minutes. Part of this is my own fault, I placed the app order in their parking lot. I pull up, he says to pull up near the door. There is only one other car infront of me. This is important later. After 20 minutes, I think they might just be too short staffed to bring my food out so I go in. There are several people who have left the drive thru since I’ve been waiting and they hadn’t even started on my order. To top it off they didn’t even have two of the items I ordered which isn’t the first time I’ve had this issue. When the wraps first came around they didn’t have the stuff to make them apparently. The management here is abysmal. This place needs to either get new ownership or shut down. I’ve never seen a fast f