Popeyes Louisiana Kitchen

Benton Harbor, MI · Chicken restaurant

Rating
3.7/5
★★★★☆ 3.7
Reviews
20
Rank in Benton Harbor
#17
of 65 restaurants
City Percentile
28%
rating percentile
Address
Popeyes Louisiana Kitchen, 1323 E Napier Ave, Benton Harbor, MI 49022
Phone
(269) 926-4200
Website
www.popeyes.com/store-locator/store/restaurant_82227
Status
Closed · Opens 10:30 AM

Popeyes Louisiana Kitchen is a restaurant located in Benton Harbor, MI. It is one of 65 restaurants listed in Benton Harbor. Its 3.7-star rating is slightly below the Benton Harbor city average of 4.1 stars. It ranks #17 of 65 restaurants in Benton Harbor. There are 10 photos associated with this location.

About Popeyes Louisiana Kitchen

Swing by your local Popeyes at 1323 E Napier Ave and treat yourself to our awesome New Orleans-style menu. We’ve got wings in 6 delicious flavors, crispy fried chicken, perfectly seasoned chicken tenders, and our famous chicken sandwich that you’re... More

Hours

Saturday10 AM–10 PM
Sunday10 AM–10 PM
Monday10 AM–10 PM
Tuesday10 AM–10 PM
Wednesday10 AM–10 PM
Thursday10 AM–10 PM
Friday10 AM–10 PM

Customer Reviews

★☆☆☆☆ 1.0 Cynthia Cole · Nov 2025

Absolutely horrible experience the drive through lady who took our order was extremely rude she couldn't take our order right she continued to ignore us on the intercom we pulled up did not receive all of our food and when she asked what was our drinks we had to tell her 4 times and she still got it wrong once the drinks were passed to us she quickly slammed her window so she wouldn't have to hear us tell her she messed up our order very bad service will never be going back to this popeys again! (Do better popeyes) majority of reviews is how rude the employees are maybe you should look into it an do some house cleaning with your employees!!

★☆☆☆☆ 1.0 Thomas C · Mar 2024

*Not Recommend* *Extremely Rude Staff* We made a specific request for our food to be cooked well done, I specifically kindly asked repeatedly for the chicken and French fries to be cooked extra crispy. However, our dining experience fell short of expectations. The French fries were served lukewarm and soggy, rendering them inedible. While the chicken was cooked, it could have benefited from a slightly longer cooking time for optimal doneness. Additionally, the macaroni and cheese exhibited a greasy texture, detracting from its overall appeal. The overall dissatisfaction was compounded by encounters with disrespectful and rude staff members. It is concerning how a business can continue to operate while neglecting customer requests and maintaining such unprofessional behavior. Despite fi

★☆☆☆☆ 1.0 Jovana Solis · Nov 2024

Very dirty, unprofessional, rude, serve employees before customers who have been waiting for 20 minutes. There were multiple different people in the lobby waiting. There was a total of 5 people in there and not one person even paid attention to us. We went in at 7:25 and didn’t wanna serve us because there lobby closed at 7:30.

★★☆☆☆ 2.0 Katherine Cartwright · Dec 2025

They always forget something so make sure to check your order. The food is fine but they are so slow plan to wait at least 30min.

★★★★★ 5.0 Libbee Nason · Sep 2025

I ordered through the online app, a driver accepted the order and then refused to pick it up telling me they said they were out of chicken. I called and spoke with Andrea and she assured me that was not the case and she did not see my order. She took my order again and had it ready for me when I had to come through the drive thru now only 10 minutes away from their closing time. She was so kind and helpful, it was refreshing.

Accessibility & Amenities

✓ Outdoor Seating ✓ No Contact Delivery ✓ Delivery ✓ Drive Through ✓ Onsite Services ✓ Takeout ✓ Dine In ✓ Great Tea Selection ✓ Lunch ✓ Dinner ✓ Solo Dining ✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom ✓ Wheelchair Accessible Seating ✓ Comfort Food

Services

Chicken restaurantCajun restaurantFast food restaurantRestaurantSeafood restaurant

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This listing is informational. Contact the business directly to verify credentials, services, and availability.