Pontillo's Pizza

Canandaigua, NY · Pizza restaurant

Rating
4.5/5
★★★★★ 4.5
Reviews
20
Rank in Canandaigua
#37
of 96 restaurants
City Percentile
45%
rating percentile
Address
Pontillo's Pizza, 20 Muar St, Canandaigua, NY 14424
Phone
(585) 394-7330
Website
www.pontillospizza.com
Status
Closed · Opens 11 AM

Pontillo's Pizza is a restaurant located in Canandaigua, NY. It is one of 96 restaurants listed in Canandaigua. Its 4.5-star rating is above the Canandaigua city average of 4.4 stars. There are 10 photos associated with this location.

Hours

Saturday11 AM–10 PM

Customer Reviews

★★★★☆ 4.0 JJ · Aug 2024

November 2025 Update Pizza is still very good... but it needs to be fresh when getting slices. Slices are held in a pizza oven that's not on. Best to have it reheated in the oven... but best to get it when it's 1st baked. Very nice owner, polite and caring of customers. He is often there during the day making and baking pizza. My jacket got caught on a broken corner edge on a table today... it almost torn. They are sharp. I would think an arm could get injured on these. I looked over at other tables and saw many broken. I posted pics... they need to be repaired for safety. One additional negative... the mens room smelled of urine; mold was growing in the urinal. Cleaning with chlorine bleach would solve the problem. Recommended. June 2025 Update The pizza and staff are very good and that

★★★★★ 5.0 Bobby Gaweezinack · Nov 2025

Ate inside and food was fork-melting hot and delicious. Place is looking tired, but food is good.

★★★★★ 5.0 Doug K · May 2025

Absolutely outstanding experience! Even during a busy rush, the team at Pontillo's handled everything with efficiency and great service. The food was delicious—fresh, flavorful, and clearly made with care. There was a small mistake with our order, but they handled it like true professionals and made it right without hesitation. You can really feel the hospitality here. I’ll definitely be spreading the word and coming back soon. Highly recommended!

★★★☆☆ 3.0 Jeffrey Pulver · May 2025

First time ordering here in years and I’m not sure if I just got unlucky or this is normal but the pepperoni pizza I ordered was severely undercooked, borderline raw towards the middle. Sauce and cheese has good flavor though. Lack of cup char pepperoni is disappointing. Customer service was however excellent.

★★★★★ 5.0 W M · Apr 2025

This is my favorite place in town to eat pizza. I like the thin a bit well done peperoni pie. Absolutely delicious. The staff was super friendly and very welcoming. The place looks clean and cared for. I am sure a great experience awaits anyone.

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom ✓ Wheelchair Accessible Seating

Services

Pizza restaurant

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This listing is informational. Contact the business directly to verify credentials, services, and availability.