Pollman's Bake Shop

I enjoyed discovering this bakery on my way to MCHD. It made my day finding Tirimusu in their bakery. The walnut brownies and bag of iced cookies were yummy! Very personalized help! We'll be back!

This shop has an amazing atmosphere that I enjoy coming into. All of the workers are nice and diligent. They are great at conversation and making you feel welcome. Bailey was the one who helped me during my visit, she got my items quickly. The dobash, chocolate cake, and cinnamon roll macaroon tasted wonderful. Definitely coming back!

A friend and I meet for coffee occasionally at Pollman’s Old Shell Rd. Ash and Reagan are friendly, welcoming, helpful and knowledgeable about products.. They offer great service helping to make our experience enjoyable AND they make good coffee. The atmosphere is basic, clean and can be loud with sound reverberating off hard surfaces but still a pleasant experience. I’m not a huge fan of sweets so odd I’m writing a bakery review. But I like their oatmeal raisin cookies. My children like their sugar cookies. I’ve heard good things about other sweets and breads. I’ll soon try their breads.

January 24th 2026, I am very disappointed this ruined my son's birthday. I specifically called the Old Shell road number. I placed an order for an Italian cream birthday cake an entire week prior. Me thinking I was ahead of myself patting myself on the back. Just to be disappointed. Come the day of I go to the store to pick up and I'm told my order is not there. It's at the broad Street location. If I wanted to broad Street location I would have called them and placed an order there but I never had a good experience there so I stayed the hell away. I didn't say anything. I went down there and picked up the cake. Issue number one. When you walk into the building it smells like mothballs or termites smell very uncomfortable. But I wanted my cake, I paid good money for it. So I waited. Got my

I have gotten baked goods at the old shell location a few times now and every time I am unimpressed. I have been going to pollmans since I was a child and at this new location everything taste different and not in a good way. The chocolate dobage cakes used to be fanominal and now they taste like a generic store cake. I thought it was just me but everyone in my family noticed it as well in the past two cakes we have bought. They also haven’t had the infamous petifors and cupcake/icecream cookies that pollmans is known for all three times I have gone in. Maybe their sandwiches are good idk but for a bake shop they are lacking on their baked goods taste and selection.