Pizza Ranch

I'm in Oskaloosa today for a craft fair inside the mall. I went down to order a small taco pizza for my lunch. I took it to go. The blonde lady working the register - AMAZING! She was so sweet and kind! I wish I would have gotten her name (or looked at her name tag). She made sure my food was made quickly and she took very good care of me while I waited. I would go here a thousand times as long as she was the one working. Wonderful lady, she deserves the praise. Also, food was great!

We were excited to try here again with the good reviews and new management. We were very disappointed. 3 employees were sitting behind the counter when we arrived around 4:45. The buffet was not stocked at all. They kept putting out supreme pizza when they would put out a pizza. It was a little difficult to find a clean table ones that had been bussed hadn’t been wiped off. We were there for over an hour and no one bussed or wiped down tables in our area. There was a table that was full of dishes from a group that had left before us and they didn’t clean it off until we were leaving. They forgot to bring us the pizzas we ordered. It was just a really bad experience and we won’t be going back.

We came in to eat dinner just before 6:00 pm, it was around $55 for me and 2 other people to eat (which i do see as reasonable since its a buffet), but the food was cold and it honestly just wasn't enjoyable. I don't love leaving negative reviews but the food we got just wasn't worth the money paid. It honestly seemed like the employees were trying to close early even though the place doesn't close until 8:00 pm. I have been to this place before and it wasn't as bad, so this could have been a one time thing. I'm definitely not trying to say to not come to this place, maybe just look at the buffet first to see if the food looks warm. There was nothing wrong with the employees, just the food being less than great.

My 93 mother absolutely loves this place. Me however, do not care for it at all. My husband and mom loved the fried chicken and ate there share of it. I do not eat fried food. So I hit the salad bar. It was OK. No balsamic vinegrette dressing. The pizza was not good, the sauce taste like tomato paste. Very disappointed. We were visiting from out of town.

While being short staffed and a busy lunchtime, the three ladies there stepped up to the plate and got it done! They did so well that I had to stop before I left and tell them so. I'd personally hire all three of them away from pizza ranch. Threw all the stress of it, they were all friendly and courteous to the customers. Note to management, take good care of your good employees. Respectfully yours, Bill