Pizza Hut

We come to this Pizza Hut all the time my mother placed an order the other day and unfortunately got the wrong order. The manager Matt was the greatest and did not hesitate to make it right. The food, the service, and the management is outstanding. Thank you Matt for your service and we hope to see you again soon. Great job.

I went in for the pan pizza specials. My pizza was cooked in a pasta pan. It was Not the same as a ppp. Pan pizza has a crispy greasy crust. This was doughy and soft, not raw but weird. I called to let them know that people would rather wait, then get sub par food. I was informed that that's how they do it when they have specials. He said they cook in the same oven at the same temperature, just a different pan. I'm glad it was only $7 with a tip that I wasted. I also sent reminders to about 30 people today, and now I have to contact them all to tell them not to bother going. I will say that the front-end people were polite and friendly.

Its not about a problem, its how you fix it. We were delivered Pepsi Zero instead of regular Pepsi. We called up there and the wonderful gentleman Jacob at Pizza Hut replaced it for us and had someone deliver it to us. The best Pizza hut customer service we have ever experienced. Thank you for spreading kindness. Jacob, you deserve a raise!

They can't plan ahead. Each time k placed an order in advance they fouled up. When I followed up to assure each shift was on top of it, they fouled up. When I complained they only gave me credit for half the amount. When a large order is placed online and in person it needs to have the manager navigate the order. No more pizza chain for me.

I ordered 2 big box deals which included 2 medium, ont topping pizzas. 2 with pepperoni and two were with sausage. They were supposed to be hand tossed but we received thin crust. Pepperonis and sausage were almost burnt. Very disappointed and will never from pizza hut again.