Pizza Hut

I have ordered from this location and it’s always been great. This last time not at all. Pizza was way over cooked. Asked for extra sauce and extra cheese - didn’t get. The stuffed crust was hard and not edible. My boneless wings I got were fry-ordered the Buffalo mild. Usually they come drenched in sauce which I love but This time has about a drop of sauce per wing and they were over cooked and rubbery. Like I said, usually this location is top notch but this time it was disgustingly disappointing. Tried to call to let them know about the quality and was told that Since it was delivered via door dash (ordered through the Pizza Hut app) that they weren’t responsible for the quality of the food and I got hung up on.

Ordered a 3 topping pizza. Only got pepperoni. Used the “contact us” tab online. They said the store manager would reach out to me within 3 days. I sent another message 2 weeks later. The initial message was Nov 9th the day we ordered. I wasn’t looking for anything free. I just wanted to see them acknowledge the mistake and make sure they teach the employees to be better. If management cannot follow up with a simple complaint, I can get pizza elsewhere.

Giving the 3 star the benfit of the doubt, more like 2.5. Havnt been to a pizza hut in years since doing pizza reviews. From the website being difficult to use compared to a marcos or little Ceasars. We ordered the big box with 3 pizzas, 2 sausage and 1 pepperoni with a double order of classic breadsticks. The bread sticks had very little taste, not cut at all had ti rip them apart. The Mariana sauce was also lacking flavor and not like I remember. Pizzas in my opinion was also not what I remember, under cooked sauce had little flavor and topping taste cheap. Edges used to have a burnt edge that really gave the pizza good flavor and no crunch at all around the edge. I will prob not be going back to pizza hut for a while and really disappointing from what used to be with pizza hut

I have pictures of recipt and pizzia to prove what i say. I ordered a pepperoni and mushroom carryout. Ticket# 036. The pizza did not have the mushrooms. I called the store expecting a $5 coupon for the missing ingredient. 15 min on hold the lady says she cant find my order and to hold while she gets he manager.as i wait another 15 on hold i decide. Maybe i will just have them remake it instead, and i will drive back to pick it up. He ansers and immediately say "tip" then hangs up. Now im mad and not hungry. I drive to the store to return the pizza, uneaten with receipt. The manager says he cant do a refund, i could have a gift certificate for my next visit. Or the stire manager will call me in 24 hours for the refund. It has now been 3 days since i paid for a pizza and left yo

Really? Do I have to work on cutting my own pizza?