Pizza Hut

Worst location ever. When I walked in, I mistook the “manager” for a customer because she was sitting in the lobby on her phone. I then told her I ordered the box with the wings as an entree, which was supposed to come with 6 wings and a side. She then went back and forth with me, claiming it only has 4 wings, when online and everywhere else it says it comes with 6. I asked to speak with a manager and she told me she was the manager. Well, she could've fooled me. You’d think the manager would know the menu. She also said I couldn’t have a refund or my order made over. All I could get was a sorry store credit, to use at the same store that just messed up my order. Honestly, I would’ve been fine with if that woman didn’t make me feel crazy for reading straight off of the website. I guess she

Our family decided on pizza and I'm always against eating Little Ceasers and thought that Pizza Hut would retain the same quality I'm used to and have eaten since I was younger. We ordered online and even told them remove certain toppings and make things only half of the pizza, that was not followed. The pizza that I received at this location was far from appetizing looking and the buffalo bites that came in the cup looked undesirable. The pizza tore like ripped paper and wasn't cut at all, the cheese was disgusting. I called so that I could request a refund and the line was disconnected. So I contacted customer service for a refund and they offered me pizza I do not want from the same location that just messed up my pizza. I don't know what kind of customer service this is. They tol

Manager literally argued with me and refused to remake my order even though they got it wrong. I couldn’t even tell she was the manager. I wouldn’t have even ordered from there had I known that. The standards there must be nonexistent. To the “manager,” I won’t be back and I’m sorry I even asked you to remake the food. I lost my appetite after I found out you’re in charge of the standards. I know the employees can’t be washing their hands because YOU don’t look like you wash anything. I wouldn’t even come back for a ranch cup. Thanks.

Last Year I ordered probably the most delicious pizza ever (from pizza Hut). For weeks I've been wanting that same pizza.. Backyard BBQ chicken pizza. I am so disgusted and disappointed by this $20 pizza.. not only did they not so the BBQ sauce drizzle but tis completely bland and 🤢🤮 Plus the chocolate brownie was not ready.. Darren Thibodeaux had to wait an additional 10 minutes for the brownie that they told him would take 3 minutes. Also, they did not call me to let me know they didn't have my drink I ordered and instead substituted with something I didn't want when they are supposed to call me to let me know. I am beyond pissed off! I don't usually complain but I've been wanting my backyard BBQ chicken pizza again and like ughhh. This ruined pizza Hut for me. I already don't like

We ordered pick up. When we arrived our order was wrong. The young man fixed it quick and 10 minutes later we had the right order and some free breadsticks. Mistakes happen, its how we correct the mistake that matters and this young man had great customer service.