Pizza Hut

I ordered food from here tonight on the Pizza Hut app, they have DoorDash come and pick up my order which is fine but I ordered through the app(pictured below). This is important for later. After $56 I get a completely wrong pizza(pictured below), so I call the store and get met with a really disrespectful and rude woman who tells me they WILL NOT replace my order (I didn’t even want the whole thing replaced just my pizza :/ ) and I have to go through DoorDash even though I ordered through the app? She wasn’t even cordial about it… I myself also work in food and get paid to give people what they ask for no? At least be cordial next time. I have gastrointestinal issues and can’t have a lot of cheese which is why I put the order instructions as such, shows how careless people are to make it

Any time we come into town, we order ahead and pickup in the drive through. Each trip over the last year has gotten worse and worse. Today, after sitting in the drive-through for almost 20 minutes, I went inside to pick up our only item, which was a large cheese pizza. One person was trying to pay/pickup, another said she’d been waiting over 30 minutes for her order. The guy behind the counter looked confused and everyone working was slow moving. He handed me my pizza, told me the total then just walked away. So after seeing “approved” on the screen and waiting for him to come back, he didn’t so I just left. Everything looked dirty, no one in the dining room seemed happy with their service and when we got home, we noticed half of our pizza was actually burnt. Not sure we’ll go back anymore

I've come in here a couple times and it gets worse every time I come in. The waitress is terrible. The entire restaurant is not well kept and the food looks stale. Avoid this place until they can get new employees that actually care. Update 1-22-2025 Decided to try this place one more time. The website and the door says they are open at 10am. 1 employee rolled in at 10am and the store is not open. Sat in the parking lot for 30 min. Tried to call, they answered and hung up. This place is a joke.

Pizza Hut in Pendleton one of the best pizzas I've had in a long time and Angelo is super friendly and helpful great job

This was my first time ordering from this location. The dining room is very clean and spacious, and the service was fast and friendly. The pizzas came out perfect! 🍕❤️