Pizza Hut

Ordered online almost 100 dollars worth of food. Ordered 2 large pizzas. 3 kinds of wings and a personal pan pizza. The order did arrive on time but the personal pan was quite undercooked and not the crispy bottom you expect. Scarely enough cheese to know that there was any cheese on the pizza. The boneless wings were overdone. The bone in ones were fine. Requested that they cut the pizzas party style. This was not done and the pieces were not even uniform. This is my second time ordering from this Pizza Hut. The first time i ordered from them was shortly after they opened and I was unhappy with the food then. Because they had just opened I gave them some grace and this is why I decided to give them another chance. Spent too much money not to have things turn out right.

I had an issue with the order and they fixed it, no problem. Went above and beyond!

Cons: Ordered Pizza Hut for the first time tonight since they opened. Got our breadsticks without seasoning. Called them to see what they could do. This was their response; “I’m not saying you’re lying but I’ve been watching him make them all night and he’s lightly seasoning them” Pro: they did deliver fresh seasoned breadsticks.

I walked in the store and noticed that there wasn't any tables to eat at. Both of the people working at the store said they would help me in a little bit but neither one of them did. They were busy doing other things. I looked at the menu and seen the prices were higher than my local Pizza Hut. I walked out and then I went to Wendy's for dinner.

This review is more towards the website/corporate folks than the local people, but... when ordering from the website or app, it would be SOOOOOO much nicer if anything that was written in the "special instructions" section of the order were actually SENT to the store making the pizza. For instance, if you write in the "special instructions" section "NO CHEESE. NO CHEESE. NEVER CHEESE.", it would be nice if the store could see that request, and perhaps, make your pizza without cheese. Apparently, according to the store, they cannot see anything written in that spot. Just so you know... anything on a web or app order that's special or different, won't be seen by the cooks. Seems like an easy thing to make right, but then again, I am not a multi-million dollar chain corporation with web d