Pizza Hut

I got the Valentine's Day pizza excited to see how it's going to look! Well, the photo explains it all. The pizza didn't taste like pizza hut at all. Staff looked like they didn't want to be there. Very disappointed and won't be coming back again.

I see a lot of negative reviews, however, I had an amazing experience. The call center incorrectly took my order for a Veggie Lover Pan Pizza and asked additional special instructions with pineapple on the side. I picked up the pizza and when I brought it home, my mom told me this isn’t correct. I went back to the store and let Miguel and Shawn know the situation and without question, they made me another pizza within 10 minutes. The pizza was fresh and delicious. I’ve never had this amount of toppings on a pizza. Miguel and Shawn were great and I appreciate their professionalism and how quickly they were able to help me with my situation.

New store, person on the phone had a difficult time explaining to me where the store is located. Easy, the old ShopRite on Rt. 9 N. in Old Bridge. Store is carry out only !! I walked into the restroom( combo mens & women's) and found what you see in the photos. Two employees on duty, not busy, no toilet paper in either spot, toilet seat was disgusting. It appears that it hasn't been cleaned in days, if not longer. The pizza was what it was, typical Pizza Hut . As far as cleanliness, well..... I won't return.

DO NOT ORDER DELIVERY! The whole point of delivery is to be able to stay at home and enjoy the food. So why did I have to get up and drive back to the store to get my 20 Oz Pepsi zero that I paid $5 extra to get delivered to me?? As a business who does delivery through third party apps, you should understand the important of making sure the driver gets the full order. The driver told me that no one at the store handed him a drink or told him to retrieve a drink. When I called, a guy picked up saying “we have a fridge near the door, he’s supposed to grab your drink”. Are you serious? That’s what your response is to me? On top of that our pizzas weren’t cooked properly and was impossible to pull apart the slices. Horribly cut pizza. If the owner is reading this, tell your employees to hand

Management is horrid. Miguel shouldn't run a hot dog truck and Kayla the girl on the phone is rude and completely lacks in customer service. Between them both that's why it's a 2.7 on google and a failing business. It's really ashame because people were excited about pizza hut untill the horrid food and customer service