Pizza Hut

Update: The large Pepperoni they coupon me was 5/5 stars, never go wrong with a Original crust! 😭📈🍕 Old: They forgot my Root Beer :/ got put on a 25min hold, they should just advise to use the websites CONTACT US where within the phone hold the chatbot just gave me a coupon… I hope the driver (DoorDash) gets my tip because on the receipt it says there is no Drivers Gratuity and the website saying the tip was for the driver. My pizza was near cold and dont live that far either 🤷🏽‍♂️ Best wishes and improvements to the pizza operations (the picture makes the pizza look flavorful but its oddly dark/dull taste maybe it was the cupped pepperonis) avoiding the thin crust moving forward.

I love Pizza Hut, but this location needs new management and training. I gave 3 star only because one of the guy cooks came up and fixed my problem. I was upset and he did make it right. But this place need some work. Have had problems the last couple months. Unfortunately just moved and this is the closest Pizza Hut. Hope they can turn it around. One Tuesday I told them my name said it wasn’t ready, waited a crazy long time only for them to realize it was in the warmer the whole time. Food wasn’t very fresh. I have had great pizza here before but seems hit and miss on the pizza.

Ordered online and we got the wrong pizza and soda, and no wings. Called to get it fixed and they said we could show up in 15 minutes and they'd have it ready. My husband shows up and your location is closed and apparently we were talking to a call center the whole time. I'm supposed to get a refund in 3 days, but no form of confirmation can be provided? Last time I'll be ordering from this store. There's always something wrong with orders. Update: refund was never provided and when I called to ask about it something was "wrong" with their machine and they would call me back to process the refund. Never did. Spend your money elsewhere

I have been ordering from this Pizza Hut for almost 2 years for a business. I called yesterday and they put me on hold immediately and left me hanging for 15 minutes. OK, busy forgot hung up called back. Put me on hold again for 20 minutes. At this point, I made it a game I called back and it went another 20 minutes and I lost my signal. I ordered from this place biweekly Tipped well and they have lost my business for good.

Call center sounded like they were having a party when we called, and wasent very Attentitive. We were told our pizza would be arriving in 15 min and was told we can't pay with our card because our order might be canceled so we opted to pay cash (which we had to go to the ATM for) we called 30-40 min later to get hung up on twice. Im not even sure the person at the call center even sent our order in.