Pizza Hut

It was my last Pizza Hut try. Seems everytime we go it gets worse. We are in Huntsville, Alabama visiting. This Pizza Hut truly looks like a place ready to give up. The sever was the only good thing here. I think they had 5 employees in the building with only two working. The building inside looks really bad. The tables have absolutely nothing on them to resemble a Pizza Hut or any other restaurant. No fountain drinks or cups of water. It's buy the bottle or nothing. The pizza crust was very soggy. I understand no more pepper flakes and cheese for delivery, but not for dine in. We were told corporate made that decision, but the owner can choose otherwise. The no fountain drinks is probably business is so bad the carbonation was going flat. Pizza hut in general was once a great establ

Nice experience... John was so nice and made the Pie just as ordered on line. Lots of Toppings were spread evenly across the Pie as should be. Only thing I will change next is to get Regular sauce. I always get light because the kids making the Pie overdo it with the sauce and cheese. There could have been a Tad more Top Cheese to keep All the Toppings in Place..... Thank You John you have revived my PIZZA HUT Experience... Mark

John took phenomenal care of my husband and I. I went to pick up a pizza and he checked it before taking my money, and he saw it was unsatisfactory. He insisted on making us a fresh one, and let us have it for having to wait. Fantastic customer service. This will be my permanent pizza spot. 11/10 would recommend.

Just visited this store. They had all the lights off in the dinning are. We asked if the dinning room was open and she replied kinda. Then said " I guess I can turn on a few lights" We left and are going somewhere else. It's a shame because the last time I ate there the food was great. I'm leaving so no stars! This interaction explains the empty parking lot at peak eating time.

So they close at 11pm, clearly started online. So I figured when I sent an order online at 10:25pm out would have been more than fine but apparently not because they called to tell me that they had already arrived taking ordered for the night and turned off their ovens .... Since when are these places just changing his by the day? I have been in the restaurant industry, until my health has kept me from it, but otherwise my whole life and this is one of my biggest issues with restaurants now. That's why I'm giving that 1 star, plus I'm stressed while I'm waiting for the money to come back to my card but looks like I'm screwed on dinner now because that money was my dinner money....🤦🏻‍♀️ Thanks guys, thanks so much.