Phở Saigon

This place has gone downhill... If you are looking for good Vietnamese food go elsewhere. Today was the first full rainy day. A hot flavorful Pho sounded perfect. Unfortunately, front of the house was struggling bad. Plenty of tables not cleaned off, no greeting even when there are groups of people waiting by the door. My friend and I saw multiple people walk out. Inconsistent front of house. No greeting at all for 10 minutes. Some customers would get the veggie plate that comes with pho; others like mine didn't. Had to request that and sauce plates. Tables that ordered after my friend and I got their food before us. Thus showing back of the house was struggling as well. Multiple leaks from the ceiling from the half of the restaurant we were sat in. To-go orders seemed to be more import

Food was absolutely AMAZING! and prices are VERY reasonable. Ordered the sesame chicken which was super tasty and crunchy. Pho broth my partner ordered was delicious and so were the beef spring rolls 🥹

Never back this reestaurant anymore. Everything now charge. Only 3 small cut piece lime they charge for $3. I know now Everything price expensive but not the price of 3 small cut piece lime, lime is part of to make soup taste better. Im ask extra lime because only give 3 piece for 2 bowl of soup. So everyone before order need to ask first. The previous owner nicely then the new one. Quality food going down

As I was eating, I heard one of the customers customize their order by removing a meat and substituting it with something else. All the pho are listed as the same price on the menu so I don't think it should be a problem but the waitress told the customer it wasn't possible. Customer was polite and accepted this. I also heard the second part of the conversation where they forgot to add one of the meats to one of the bowls. I heard them joking about how the waitress would think he just ate it all, and all three of them double checked. When she came back, she said that it probably just broke into small pieces. It's meat? Not a cookie? Lastly I heard them talk about the hair they found. All three of them had short haircuts and they said the hair was easily 9" long. I honestly wasn't going to

This used to be my favorite pho place, but I think it's under new management now. The food is still delicious, but awful experience. Most notably, we found hair in our food. Not very appetizing. Our order also came out wrong (missing items). We also waited a long time before someone came to take our order (20+ min) even though there were only a handful of other people in there. Finally, the woman who ended up taking our order was extremely rude and dismissive, and talked to us as if we were stupid. It's a shame because the food is good, but I will not be coming back here again (heartbreaking since I've been going since I was 5 or 6 years old). Edit in response to owner's response: This is becoming a he said/she said situation. I don't think there is any merit to me defending what happened