Pho Saigon Kitchen

Great food you will not be disappointed. Service was spot on every time we needed a refill she was there grabbing our glass. Would recommend to anyone wanting Great Vietnamese food.

We have been coming here for about 10 years after our visit to Vietnam, wanting more of the same kind of food. We were concerned about local recent reviews, but were pleased to see our service was excellent and so was the food. Still has the large portions and excellent flavors. It is so nice to have an authentic Vietnamese food here locally.

I've been here for the pho about 5 times. Every time, the pho has been great. The service has been hit and miss, sometimes fast and friendly, sometimes slow and unfriendly. The great pho trumps the occasional sub-par service, but the problem is the condition of that bathrooms. Both the men's and women's bathrooms were terrible. The smell was horrendous, likely from leaky plumbing, and there was no hand soap which made me wonder whether the staff was washing their hands. I have to wonder if proper sanitation and food safety practices are being followed based on the upkeep of the bathrooms. I'm not sure if I'll go back as I feel I may be risking my health for this pho.

My husband and I come here regularly. Our favorite is number 14 combo vermicelli, which we order every time. The portion size is large enough for us who have a large appetite, and it’s absolutely delicious. It’s my husband’s favorite dish in Lynchburg. The service is a bit slow last time we went due to being under staffed, but we are understanding and appreciate how hard working the owner is.

Found large black hair tangled into bean sprouts in my food I got for take away/to -go. I’ve been ordered from here every month for over a year. They know my name. When I called to report it the women acted confused and didn’t believe me. She asked for photos before issuing a refund. So here’s the photos. You lost a lifelong customer not only because of your disgusting food and safety practices, it’s because of your awful customer service service. No apology was issued. Reported to the county for investigation.