Philly Pretzel Factory

This is not a bad location. The pretzels taste fresh from the oven. But there’s this one little problem. I think that the sign needs to change to a better sign so that it can draw more people into your establishment. I’m

Recently stopped in and ordered 50 pretzels. Staff was super friendly & accommodating. Pretzels smelled & tasted amazing! Would highly recommend-

I've been to this Philly Pretzel Factory a couple of times now and I must say, this location is excellent! Whenever I come here, the pretzels are hot and fresh, and the staff is really helpful. They'll get you in and out real quick! And let's not forget, the pretzels are delicious enough for me to keep coming back for more!

This is one of my favorite places to grab a quick snack. I like to watch my salt intake, so I order the pretzels without salt on them. There is nothing like a hot pretzel fresh out of the oven! The pretzel dogs are great, too. My kids love the large selection of dips and cold drinks. We've also ordered pretzel platters. It is always a hit at parties!

Extremely rude. The big dude that works there is so rude. I’ve only been twice but both times he’s been working. He knew I was trying to find my card and he says to my friend and I “you just gonna stand there” as I was walking up and then when he confirms my order he said “Jesus Christ” in a really rude tone as well. I had said excuse me and he ignored it. I was not rude or anything, my friend and I were nice and quiet. Both times I’ve gone he’s had this really bad attitude, I’m not sure if he has something going on but I have no clue how he has a job here still and why he is handling people if this is how he’s acting. I hope this isn’t a reflection of everyone in this location.