Perkins American Food Co.

Absolutely awful experience. Stopped for a nice non-fast food meal while traveling. Service was SO slow and forgot half of my food. Check out the photo- you will see the drinks are mostly empty and was never asked if I wanted a refill. Took about 40 minutes to get the food and server said my pancakes would be a few minutes. Sadly- it was over 25 minutes before she returned and forgotten the rest of my food. Was bringing my bill and not the food. Hot chocolate was weak and like warm. Husbands food was a 5/10 he said. Mine was 3/10 for the part I had. Would never return to this restaurant and a long time before I would try this franchise again. We ate breakfast for dinner and it was about 6:45pm when we arrived and left at 8:45pm. Not impressed. I recommend another spot in this cu

Food was warm not hot most likely because it is cold in there, transporting it from kitchen to table probably cooled it off a lot. Bathrooms are disgusting no tp, one of the soap dispensers empty toilets themselves need cleaning on the backside of the seat and around the toilet itself, oThey were only open for 4 hrs so this should have been done before they closed on the previous day or checked right away this a.m. before they opened especially the tp and soap. Have brought this up many times to manager about the bathrooms. The phone number changed around 2 months ago and still shows old number on website and facebook page so no way to call in an order. I eat here 2-3 times a week and usually good food but today was bad especially the tp issue -no excuse for this

Nice and quiet and not busy, but the food was the worst I've ever had at a Perkins restaurant. It was my birthday today and wanted to go out to eat. Figured I'd drive here since my girlfriend has never been to Perkins before. What a mistake.. Now she never wants it again, and I don't blame her. Food was burned and over cooked, but served barely warm. Butter wouldn't melt all the way on my pancakes. Just a horrible experience overall and we drove from Onamia to come eat here which made it even worse.

Service was good. There was only one wait staff but she did well covering tables. Tje menu has several options for all ages. Food was delicious.

Extremely poor customer service. We waited 10 minutes just to be acknowledged and seated. I can only imagine how long the gentleman ahead of us had been waiting. The staff appeared short-staffed and overwhelmed, but there was no apology or friendly acknowledgment of the delay.